Cindy Thomas
Dallas,TX
Summary
Dedicated healthcare professional with 4+ years of experience in the ER Registration and 10+ years of experience as a CNA and Hospice Aide. Committed to enhancing patient experiences through effective communication and compassionate care.
Overview
1
1
Certification
15
15
years of professional experience
Work History
ER Registrar
Medical City Of Dallas
Dallas, TX
10.2021 - Current
- Confirmed insurance details and collected co-payments during patient registration, supporting efficient billing operations.
- Collected and verified patient demographic and insurance information, ensuring accuracy and completeness to facilitate seamless registration.
- Maintained compliance with healthcare regulations and patient confidentiality standards throughout data collection processes.
CNA Hospice Aide
Faith Presbyterian Hospice
Dallas, Texas
10.2019 - 10.2021
- Collaborated with healthcare team to monitor patient condition and report changes to ensure timely interventions.
- Facilitated daily activities of living with respect for end-of-life needs and dignity.
- Delivered compassionate care through bathing, dressing, grooming, and oral care to enhance patient comfort.
CNA
Onpointe Transtitional Care (Rehab)
Dallas, Texas
08.2017 - 08.2019
- Provided personal care services, including dressing, hygiene, grooming, bed baths, and showers, to maintain patient comfort and dignity.
- Monitored vital signs and provided mobility support, including restroom assistance and transfers to rehab.
- Coordinated patient care with medical staff to ensure smooth transitions across Med/Surg, ICU, Ortho Med/Surg, and Cardiac floors.
CNA Hospice Aide
Elysian Hospice
Addison, Texas
10.2011 - 07.2017
- Provided comprehensive patient care, including bed baths, showering, and changing bed linens, enhancing patient hygiene and comfort in facility and home settings.
- Assisted patients with comfort and hygiene needs, ensuring a respectful and compassionate care experience.
- Trained new hires on caregiving protocols and patient interaction standards, fostering consistent quality of care among team members.
Education
Some College (No Degree) - Medical Billing And Coding
Mountain View College
Dallas, TXSome College (No Degree) -
Nurse's Aide Academy
Dallas, TXSkills
- Patient registration
- Insurance verification
- Patient intake
- Data entry accuracy
- Patient triage
- Patient care
- Patient support
- Medical terminology
- Customer service
- Effective communication
Certification
- CNA
Timeline
ER Registrar
Medical City Of Dallas
10.2021 - Current
CNA Hospice Aide
Faith Presbyterian Hospice
10.2019 - 10.2021
CNA
Onpointe Transtitional Care (Rehab)
08.2017 - 08.2019
CNA Hospice Aide
Elysian Hospice
10.2011 - 07.2017
Some College (No Degree) - Medical Billing And Coding
Mountain View College
Some College (No Degree) -
Nurse's Aide Academy