CINDY VALERA
Killeen,Texas
Summary
Compassionate and detail-oriented administrative professional with experience in direct care, front office operations, and confidential documentation management. Skilled in patient interaction, appointment coordination, and providing welcoming, professional service in fast-paced environments. Bilingual in English and Spanish. Committed to supporting Ascension Seton’s mission of delivering compassionate, patient-centered care.
Overview
4
4
years of professional experience
Work History
Resource Aide – Level I
Killeen, TX
- Maintained strict confidentiality of student records and sensitive information.
- Communicated professionally with families and multidisciplinary staff.
- Assisted with scheduling, documentation, and structured daily routines.
- Supported a positive and organized environment.
Personal Assistant & Special Needs Caregiver
Killeen, TX
05.2023 - 03.2025
- Coordinated appointments and communicated with healthcare providers.
- Maintained accurate records and daily documentation.
- Provided compassionate support while ensuring discretion and professionalism.
- Built strong relationships through respectful communication.
Office Administrator
Dakar Auto Sales LLC
Killeen, TX
01.2021 - 04.2023
- Managed confidential records and high-volume documentation.
- Answered and directed calls using a multi-line phone system.
- Greeted clients and provided front desk customer service.
- Ensured accurate data entry and organized filing systems.
- Coordinated communication with financial institutions and state agencies.
Education
Paraprofessional Certification - undefined
undefined
Occupational Therapist Assistant Program - undefined
Austin Community College
High School Diploma - undefined
Penn Foster
01.2019
Skills
Patient Check-In & Check-Out
Appointment Scheduling & Coordination
Front Desk & Reception Support
Insurance Information Collection
HIPAA & Confidentiality Compliance
Electronic Documentation & Data Entry
Multiline Phone System
Customer Service Excellence
Bilingual: English & Spanish
Microsoft Office (Word, Excel, Outlook)
Languages
Spanish
Native or Bilingual
Timeline
Personal Assistant & Special Needs Caregiver
05.2023 - 03.2025
Office Administrator
Dakar Auto Sales LLC
01.2021 - 04.2023
Resource Aide – Level I
Paraprofessional Certification - undefined
undefined
Occupational Therapist Assistant Program - undefined
Austin Community College
High School Diploma - undefined
Penn Foster