Jamal Williams
Scotland Yard Security
Philadelphia,PA
4
years of professional experience
Detail-oriented and patient-focused professional seeking a Hospital Receptionist position. Experienced in customer facing environments, with a proven ability to greet and assist patients, manage high volume interactions, and maintain confidentiality in compliance with healthcare standards.
Work History
Security Officer
1 Year 7 Months- Managed front desk security and served as first point of contact.
- Greeted individuals professionally and ensured a welcoming, organized entry experience.
- Controlled facility access for staff, visitors, and vendors in accordance with established protocols.
- Verified identification and maintained visitor logs.
- Responded to inquiries in person and by phone.
Patient Transporter
3 Years 11 Months- Assisted mobility-impaired passengers with safe, respectful transport.
- Served as a primary contact, answering questions and providing directions.
- Assisting disabled passengers into and out of aisle chairs – onto and off of aircraft and transfers to/from wheelchairs.
- Coordinated with staff to ensure timely, efficient service.
- Understood and followed oral and written directions.
Environmental Services Housekeeper
7 Months- Maintained accurate awareness of room status and communicated updates to appropriate departments.
- Followed infection control, safety, and HIPAA standards in all patient care areas.
- Worked within a hospital environment while supporting patient care operations and daily hospital flow.
- Interacted professionally with patients, visitors, and clinical staff while maintaining a respectful and calm presence.
Education
High School Diploma
Skills
Phone management & message routing
Patient flow coordination
Patient check-in & check-out
Clear
Professional Communication
Safety & Compliance Awareness
Active Listening & Compassionate Care
Data entry & Record accuracy
Patient Centered Customer Service
Attention to Detail & Accuracy
Patient Mobility & Assistance Support
Team Based Collaboration
Timeline
Security Officer
Scotland Yard Security
03.2025 - CurrentRead More
Environmental Services Housekeeper
Main Line Health
01.2023 - 08.2023Read More
Patient Transporter
Philadelphia International Airport
11.2021 - 10.2025Read More
Motivation HighSchool
High School Diploma
Read More