Jamal Williams
Philadelphia,PA
Summary
Detail-oriented and patient-focused professional seeking a Hospital Receptionist position. Experienced in customer facing environments, with a proven ability to greet and assist patients, manage high volume interactions, and maintain confidentiality in compliance with healthcare standards.
Overview
4
4
years of professional experience
Work History
Security Officer
Scotland Yard Security
03.2025 - Current
- Managed front desk security and served as first point of contact.
- Greeted individuals professionally and ensured a welcoming, organized entry experience.
- Controlled facility access for staff, visitors, and vendors in accordance with established protocols.
- Verified identification and maintained visitor logs.
- Responded to inquiries in person and by phone.
Patient Transporter
Philadelphia International Airport
11.2021 - 10.2025
- Assisted mobility-impaired passengers with safe, respectful transport.
- Served as a primary contact, answering questions and providing directions.
- Assisting disabled passengers into and out of aisle chairs – onto and off of aircraft and transfers to/from wheelchairs.
- Coordinated with staff to ensure timely, efficient service.
- Understood and followed oral and written directions.
Environmental Services Housekeeper
Main Line Health
01.2023 - 08.2023
- Maintained accurate awareness of room status and communicated updates to appropriate departments.
- Followed infection control, safety, and HIPAA standards in all patient care areas.
- Worked within a hospital environment while supporting patient care operations and daily hospital flow.
- Interacted professionally with patients, visitors, and clinical staff while maintaining a respectful and calm presence.
Education
High School Diploma -
Motivation HighSchool
Philadelphia, PASkills
- Phone management & message routing
- Patient flow coordination
- Patient check-in & check-out
- Clear, Professional Communication
- Safety & Compliance Awareness
- Active Listening & Compassionate Care
- Data entry & Record accuracy
- Patient Centered Customer Service
- Attention to Detail & Accuracy
- Patient Mobility & Assistance Support
- Team Based Collaboration
Timeline
Security Officer
Scotland Yard Security
03.2025 - Current
Environmental Services Housekeeper
Main Line Health
01.2023 - 08.2023
Patient Transporter
Philadelphia International Airport
11.2021 - 10.2025
High School Diploma -
Motivation HighSchool