Jeffery Williams
Philadelphia,PA
Summary
Motivated and dependable professional with strong experience in customer service, patient interaction, and maintaining a safe, organized environment. Skilled in communication, attention to detail, and working efficiently in fast-paced healthcare settings. Proven ability to support patients, collaborate with medical staff, and uphold professionalism and confidentiality.
Overview
10
10
years of professional experience
Work History
Environmental Services
Chestnut Hill Lodge & Rehabilitation Center
Wyndmoor, PA
10.2021 - Current
- Maintain clean, sanitized, and safe environments in patient rooms and common areas in accordance with healthcare standards.
- Follow infection control procedures to prevent the spread of illness.
- Ensure all equipment and areas meet cleanliness and safety requirements.
- Support timely room turnover to assist with patient admissions and discharges.
Security guard
Scotland yard security
Philadelphia, PA
08.2018 - 03.2020
- Serve as first point of contact, greeting patients, visitors, and staff in a professional, welcoming manner.
- Verify identification and maintain accurate visitor logs in compliance with facility protocols.
- Respond to in-person and phone inquiries, routing individuals appropriately.
- Monitor front-desk operations to support organized patient and visitor flow.
- Maintain confidentiality and adhere to safety and regulatory standards.
Housekeeping and Laundry Attendant
Clarion Hotel
Philadelphia, PA
09.2016 - 08.2018
- Maintained cleanliness of guest rooms and public areas to ensure high satisfaction.
- Operated laundry equipment efficiently to support daily operations.
- Managed inventory and restocked supplies as needed.
- Provided prompt and courteous service to guests.
Education
High School Diploma - undefined
One Bright Ray HighSchool
Philadelphia, PA08.2016
Skills
Patient flow coordination
Phone management & message routing
ID Verification
Clear, Professional Communication
Safety & Compliance Awareness
Active Listening & Compassionate Care
Data entry & Record accuracy
Patient Registration check-in & check-out
Patient Centered Customer Service
Attention to Detail & Accuracy
Team Based Collaboration
Cleanliness
Timeline
Environmental Services
Chestnut Hill Lodge & Rehabilitation Center
10.2021 - Current
Security guard
Scotland yard security
08.2018 - 03.2020
Housekeeping and Laundry Attendant
Clarion Hotel
09.2016 - 08.2018
High School Diploma - undefined
One Bright Ray HighSchool