Cindy Worthington
Monroe,GA
Summary
Highly motivated and experienced professional with attention to detail seeking to expand on my current skill set. Successful in building (and sustaining) relationships, conflict resolution, and team/goal focused. I look forward to becoming a vital team member in a company where I am afforded the opportunity to continue to learn and expand my knowledge while utilizing my sales experience to grow the business.
Overview
15
15
years of professional experience
Work History
Pro Sales Representative
Behr Paint
02.2020 - Current
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Enhanced product knowledge, attending regular training sessions and staying updated on industry trends.
- Managed customer accounts to secure customer satisfaction and repeat business.
Retail Regional Manager
Makita USA
06.2014 - 01.2020
- Management responsibility for ten (10) RSRs, including Team scheduling
- Driving sell-through
- Working with MET – communication, store appearance, projects, MAP & overall engagement
- Leadership and team development
- Account management – communication, scheduling, expenses, demo accounts.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Pro Account Sales
The Home Depot
02.2009 - 06.2014
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Collins Hill High School
Suwanee, GA12.2009
Skills
- Account Management
- Flexibility
- Results Oriented
- Active Listener
- Goal Achievement
- Self-Starter
- Bilingual
- Leadership
- Strategic
- Communication
- Personal Accountability
- Team Building
- Decision Making
- Problem Solving
- Time Management
- Product Runs
- Contract Negotiations
Technology Skills
O365 Suite of Products
Languages
Spanish
Native or Bilingual
Timeline
Pro Sales Representative
Behr Paint
02.2020 - Current
Retail Regional Manager
Makita USA
06.2014 - 01.2020
Pro Account Sales
The Home Depot
02.2009 - 06.2014
High School Diploma -
Collins Hill High School
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