Cindy Worthington
Monroe,GA
Summary
Personable and goal-oriented, with a passion for building meaningful relationships and identifying customer needs. Well-versed in product knowledge and sales techniques, combining strategic thinking with effective communication skills. Focused on driving revenue growth and providing exceptional customer experiences.
Overview
15
15
years of professional experience
Work History
Pro Sales Representative
Behr Paint
02.2020 - 07.2024
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed customer accounts to secure customer satisfaction and repeat business.
Retail Regional Manager
Makita USA
06.2014 - 01.2020
- Management responsibility for ten (10) RSRs, including Team scheduling
- Driving sell-through
- Working with MET – communication, store appearance, projects, MAP & overall engagement
- Leadership and team development
- Account management
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Pro Account Sales
The Home Depot
02.2009 - 06.2014
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Collins Hill High School
12.2009
Skills
- Sales oriented
- Customer service
- Time management
- Customer relationship building
- Client engagement
- Problem Solver
Technology Skills
Microsoft Proficient
Languages
Spanish
Native or Bilingual
Education
Suwanee, GA
Timeline
Pro Sales Representative
Behr Paint
02.2020 - 07.2024
Retail Regional Manager
Makita USA
06.2014 - 01.2020
Pro Account Sales
The Home Depot
02.2009 - 06.2014
High School Diploma -
Collins Hill High School
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