Cindy James Fridley
Scranton,SC
Summary
Dynamic Operations Manager with a proven track record at Cain Calcutt Funeral Home, adept in driving high-stakes projects to successful closure with a 100% accuracy in financial management from tenure at CMC Steel South Carolina. Excels in team leadership and operations management, blending problem-solving skills with expertise in inventory control and data management to enhance business efficiency and employee productivity.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
30
30
years of professional experience
Work History
Operations Manager
Cain Calcutt Funeral Home
04.2010 - Current
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Accountant
CMC Steel South Carolina
02.1995 - 05.2009
- Trained new employees on accounting principles and company procedures.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Handled day-to-day accounting processes to drive financial accuracy.
- Provided journal entries and performed accounting on accrual basis.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Prepared working papers, reports and supporting documentation for audit findings.
- Gathered financial information, prepared documents, and closed books.
- Diminished outstanding debts by analyzing accounts for issues.
- Enhanced financial accuracy by meticulously reconciling bank statements and financial records monthly.
- Skilled at working independently and collaboratively in a team environment.
Education
BBA - Business Administration And Management
Southern Wesleyan University
South CarolinaMBA - Business Administration And Management
Southern Wesleyan University
South CarolinaSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Staff Management
- Inventory Management
- MS Office
- Inventory Control
- Invoice Processing
- Conflict Mediation
- Business Administration
- Data Management
Timeline
Operations Manager
Cain Calcutt Funeral Home
04.2010 - Current
Accountant
CMC Steel South Carolina
02.1995 - 05.2009
BBA - Business Administration And Management
Southern Wesleyan University
MBA - Business Administration And Management
Southern Wesleyan University
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