Cinlee (CJ) Young
Las Vegas,NV
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
Use Car Reconditioning Manager
Honda West
11.2023 - 02.2025
- Oversaw the reconditioning of process of pre-owned vehicles, ensuring timely and cost-effective preparation for resale.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales profits and customer satisfaction targets.
- Managed vendor relationships, negotiating pricing, and maintained inventory control for reconditioning operations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Underwriter
Veteran Benefits Guide
08.2021 - 11.2023
- Analyzed compliance qualifications, required documents, and medical records during underwriting process.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Assessed and advised on applications utilizing in-depth underwriting process understanding.
- Made approval and denial recommendations by determining accurate benefit increase.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
Service Advisor
Honda West
07.2019 - 08.2021
- Schedule service appointments, gathered customer and vehicle information, and provided accurate cost estimates.
- Communicated progress of repairs, obtained customers approval for additional work, and ensured timely vehicle delivery.
- Upsold customers on vehicle maintenance in line with manufacturer's recommendations
Education
Associate of Science - Marine Biology
Consumnes River Community College
Sacramento, CAHigh School Diploma -
Sierra Nevada High School
Reno, NV12-1999
Skills
- Environmental awareness
- Policy administration
- Reporting and documenting
- Multitasking Abilities
- Claims handling
- Data interpretation
- Problem-solving abilities
- Decision-making
- Organizational skills
- Legal compliance
- Data collection
- Critical thinking
Timeline
Use Car Reconditioning Manager
Honda West
11.2023 - 02.2025
Underwriter
Veteran Benefits Guide
08.2021 - 11.2023
Service Advisor
Honda West
07.2019 - 08.2021
Associate of Science - Marine Biology
Consumnes River Community College
High School Diploma -
Sierra Nevada High School
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