Kaden Fehrer
Kuna,ID
Summary
Proven leader in reconditioning and customer service at Bronco Motors, adept in streamlining processes and enhancing efficiency. Skilled in environmental awareness and team leadership, successfully negotiated cost reductions and fostered vendor relationships, significantly improving departmental performance. Excelled in teamwork, elevating customer satisfaction and loyalty through personalized service.
Overview
4
4
years of professional experience
Work History
Reconditioning Manager
Bronco Motors
04.2022 - Current
- Improved reconditioning processes by streamlining workflows and implementing time-saving strategies.
- Collaborated with sales teams to prioritize vehicles for reconditioning based on demand and potential profit margins.
- Built strong relationships with vendors and suppliers, fostering collaboration that supported business growth through dependable supply chains at competitive prices.
- Reduced costs for the company by negotiating better rates with vendors and suppliers.
- Increased overall efficiency in the reconditioning department by effectively managing team members and delegating tasks.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Wash Bay Attendant
Bronco Motors
04.2020 - 04.2022
- Supported fellow team members as needed, fostering a collaborative work environment focused on achieving common objectives.
- Reduced wait times for customers by optimizing workflow processes within the wash bay facility.
- Communicated effectively with customers to understand their specific needs or preferences prior to initiating vehicle cleaning processes.
- Promoted customer loyalty by offering personalized services and consistently going above and beyond to meet their needs.
Education
No Degree - Computer Networking
CompTIA
Online06.2024
High School Diploma -
Meridian High School
Meridian, ID06.2020
Skills
- Environmental awareness
- Industry Networking
- Teamwork and Collaboration
- Customer Service
- Computer Skills
- Decision-Making
- Goal Setting
- Good Judgment
- Team Leadership
Hobbies: Golfing, Dirt biking, and Going to the gym.
When the weather is nice out a good day of golfing with friends helps me unwind. I have been dirt biking since I was younger, whether it be trail riding or track riding. Dirt biking helps me keep my decision making up, with choosing what line to ride for the most optimal terrain/speed. I go to the gym 6 days a week to keep my mental and mostly physical strength improving.
Timeline
Reconditioning Manager
Bronco Motors
04.2022 - Current
Wash Bay Attendant
Bronco Motors
04.2020 - 04.2022
No Degree - Computer Networking
CompTIA
High School Diploma -
Meridian High School
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