Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cinsere Murphy

Riverview,FL

Summary

Adept at using prepared scripts and persuasive conversational abilities to regularly meet demanding sales objectives.

Overview

4
4
years of professional experience

Work History

Inbound Sales Representative

Charter Spectrum
Riverview, FL
01.2024 - Current
  • Assisted customers with inquiries about services and product offerings.
  • Developed strong relationships with clients to enhance customer satisfaction.
  • Utilized CRM software to track customer interactions and sales data.
  • Collaborated with team members to improve sales strategies and processes.
  • Conducted product demonstrations to educate customers on features and benefits.
  • Addressed customer concerns promptly to ensure a positive experience.
  • Maintained knowledge of industry trends and competitor offerings for informed discussions.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Built trust and loyalty by maintaining professionalism while persuading customers.

Shift Leader/Baker

Crumbl Cookies Franchises
Brandon, FL
06.2021 - 07.2023
  • I started off general crew, and within 4 months of working I was promoted to shift leader.
  • I had say over the floor and general crew.
  • Helped with customer issues ect.
  • Supervised daily operations to ensure smooth workflow and staff efficiency.
  • Trained new employees on company policies and cookie preparation techniques.

Education

High school diploma -

Central Baptist Christian school
Brandon, FL

Some College (No Degree) - Business Administration And Management

Bethune-Cookman University
Daytona Beach, FL

Skills

  • Food Service
  • Shift Management
  • Food Handling
  • Food Preparation
  • Cash Handling
  • POS
  • Supervising Experience
  • Cooking
  • Cleaning Experience
  • Retail sales
  • Cash register
  • Conflict management
  • Computer skills
  • Sales
  • Customer service
  • Typing
  • Communication skills
  • Sales techniques
  • Customer retention
  • Customer relationship management
  • Team collaboration
  • Sales strategy
  • Problem solving
  • Time management
  • Training others
  • Sales coaching
  • High-volume call centers
  • Relationship building
  • Inbound call management
  • Email communication
  • Data entry skills

Timeline

Inbound Sales Representative

Charter Spectrum
01.2024 - Current

Shift Leader/Baker

Crumbl Cookies Franchises
06.2021 - 07.2023

High school diploma -

Central Baptist Christian school

Some College (No Degree) - Business Administration And Management

Bethune-Cookman University

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