Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Cinthia Arzu

Homestead,FL

Summary

Proactive and versatile professional with several years of management experience. Dedicated to quickly adapting to new challenges and thriving in fast-paced changing environments. Strong problem-solving abilities, known for building and maintaining strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

12
12
years of professional experience

Work History

Area Manager

Reliable Management Services Group
Hallandale, Florida
01.2020 - Current
  • Manage the recruitment process from initial contact through the onboarding of new staff, identifying and filling temporary, contract, and permanent staffing needs for clients.
  • Advised senior management on best practices related to client relationship management.
  • Visited contract sites to meet with clients, to ascertain needs, and to develop plans that address current and long-term goals.
  • Negotiate salaries and employment contracts.
  • Establish processes to ensure an efficient workflow.
  • Serve as the main point of contact between management, clients, and agency staff by relaying work information, adjustments, and grievances.
  • Identify opportunities for improvement in operational performance.
  • Represents the organization at industry events.
  • Formed and sustained strategic relationships with clients, leading to the growth of existing accounts and the establishment of new ones.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Confirmed attendance, hours worked, pay rates to properly post information in appropriate records and resolve discrepancies in timesheets.
  • Create and manage reports for hiring-related paperwork and payroll records.
  • Developed and maintained a network of contacts to help identify and source qualified candidates.
  • Provided leadership during times of organizational change or crisis situations.
  • Planned and delivered training sessions to improve employee effectiveness, address areas of weakness and company timekeeping systems.

Manager

Elite group staffing corp
Miami , FL
01.2019 - 01.2020
  • Managed client relationships.
  • Recruited and trained new employees to meet job requirements.
  • Monitored staff performance and addressed issues.
  • Maintained up-to-date records of employee attendance, payroll information, and vacation requests.
  • Reviewed invoices for accuracy before submitting them for payment processing.
  • Researched, analyzed, and resolved billing issues with customers or vendors promptly.
  • Issued physical checks and delivered them to staff.

Teacher's Assistant and ABA Therapist

United Community options of south Florida
Miami , FL
03.2013 - 01.2019
  • Provided individualized and small-group support to reinforce classroom topics and promote student learning.
  • Established positive relationships with students, parents, fellow teachers, and school administrators.
  • Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
  • Participated in professional development workshops to improve teaching skills and knowledge.
  • Implemented Applied Behavior Analysis (ABA) techniques to increase functional behaviors and decrease maladaptive behaviors.
  • Utilized technology and software for data collection, analysis, and reporting purposes.

Education

High School Diploma -

Matter Academy East Middle & High School
Miami , FL
06-2011

Some College (No Degree) - Business Administration

Colorado Christian University
Denver, CO

Skills

  • Staffing management
  • Strategic thinking
  • Client relationship management
  • Problem solving
  • Organizational skills
  • Marketing strategy development
  • Ongoing Improvement
  • Multitasking Abilities
  • Self motivation
  • Adaptability, flexibility and Creativity
  • Coachable
  • Verbal and written communication
  • Computer skills, proficient in Microsoft office 365, Canva, Adobe

Languages

English
Full Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Area Manager

Reliable Management Services Group
01.2020 - Current

Manager

Elite group staffing corp
01.2019 - 01.2020

Teacher's Assistant and ABA Therapist

United Community options of south Florida
03.2013 - 01.2019

High School Diploma -

Matter Academy East Middle & High School

Some College (No Degree) - Business Administration

Colorado Christian University

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Cinthia Arzu