Cinthia Blanco
Ontario
Summary
Dedicated professional in customer service and insurance, focused on enhancing client satisfaction through effective communication and organizational abilities. Committed to ensuring compliance with industry regulations while streamlining claims processing and maintaining strong vendor relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance
Auto Auction
04.2025 - 04.2026
- Collect payments on member deliveries
- Print checks
- Comply with safety and enforce regulations
- Monitor incoming documents
- Manage vendor relationships
- Outbound calls to pick up locations
- Answer calls
- Dispatch sub hauler for vehicle pick up and delivery within company timeline
- Print reports as needed
- Outbound calls to sellers
- Maintain and archive documents
- Assist insurance companies with release of vehicles
- Order titles
- Check incoming titles
- File titles
- Check release of vehicles
- Schedule pick up for vehicles
- Assist customers with personal pickups
- Mail out personals
- Mail out titles through fedex
- Answer emails on outlook
- Close out drawer daily
Activity Assistant
Ocean Dental
05.2024 - 09.2024
- Check in patients
- Verify insurances
- Make treatment plans
- Take co pays
- File
- Make appointments
- Confirm appointments
- Order supplies
- Chart patients treatments
- Send emails
- Maintained reception area cleaned and organized
- Put charts up for doctors
Activity Assistant
Claremont Care Center
11.2023 - 06.2024
- Do room visits
- Help residents eat
- Serve residents
- Do activities with residents
Check in clerk
Lineage Logistics
Mira Loma
02.2022 - 08.2023
- Check in drivers
- Check bols
- Check invoices
- Check quality
- Check quantity
- Post out orders
- Make inbounds
- Make outbounds
- Answer phones
- File paperwork
Dental Assistant
Childrens Dental Fun Zone
Ontario
05.2021 - 08.2022
- Assist doctors with patients
- Set up rooms
- Giving post op instructions
- Cleaning up rooms
- Dressing rooms
- Chart
- Schedule appointments
- Take x-rays
- Mount x-rays
- Sterilizing instruments
Service Advisor
Giant RV
Rancho Cucamonga
10.2018 - 11.2021
- Research, document, rate, or select alternatives for web architecture or technologies.
- Identify case issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations.
- Prepare or review specifications or orders for the purchase of safety equipment, ensuring that proper features are present and that items conform to health and safety standards.
Cashier
The Candyman Inc
Ontario
01.2017 - 10.2018
- Rang up customers efficiently at the cash register to complete sales transactions
- Restocked shelves with merchandise to ensure customer availability and satisfaction
- Delegated specific duties to employees to align with store needs
- Negotiated with vendors to control costs and improve inventory management
Education
Phlebotomy Technician -
Us College
Montclair, CA03-2026
Dental assisting -
UEI College
Ontario, California11-2020
High school diploma -
Chaffey adult school
Ontario, California05-2019
Skills
- Organizational skills processing
- Insurance industry knowledge
- Insurance verification
- Claims documentation
- Claims processing
- Insurance compliance
- Insurance procedures
- Claims assessment
- Claims preparation
- Insurance software knowledge
- Risk management strategies
- Insurance risk analysis
- Policy analysis
- Compliance regulations
- Compliance auditing
- Quality assurance
- Customer advocacy
- Customer education
- Client relations
- Customer service
- Dependability and reliability
- Data management
- Data organization
- Data entry
- Recording data
- Excel and spreadsheet management
- Microsoft Office Suite
- Process improvement initiatives
- Client relations
- Team collaboration
- Willingness to learn
- Problem-solving
- Communication
- Blood draw expertise management
- Medical terminology
- Patient assistance
- Patient preparation
- Patient identification verification
- Biohazard policy compliance
- Accurate documentation
- Document control
- Phlebotomy techniques
- Specimen collection
- Specimen labeling
- Phlebotomy Procedure Adaptation
- HIPAA
- HIPAA compliance
- HIPAA regulations
- Industry standards
- Data protection
- Data labeling
- Sales strategies
- Risk evaluation
- Appointment scheduling
- Professional demeanor
- Phlebotomy Procedure Adaptation
- Dependability and reliability
- Team collaboration
- Client relations
- Patient identification verification
- HIPAA regulations
Certification
- CPR Certified
- OSHA Certified
- Infection Control and Standard Precautions Certified
- HIPAA Certified
- Sealant Certified
- Coronal Polishing Certified
- Drivers License
- Certified Phlebotomy Technician
Timeline
Insurance
Auto Auction
04.2025 - 04.2026
Activity Assistant
Ocean Dental
05.2024 - 09.2024
Activity Assistant
Claremont Care Center
11.2023 - 06.2024
Check in clerk
Lineage Logistics
02.2022 - 08.2023
Dental Assistant
Childrens Dental Fun Zone
05.2021 - 08.2022
Service Advisor
Giant RV
10.2018 - 11.2021
Cashier
The Candyman Inc
01.2017 - 10.2018
Phlebotomy Technician -
Us College
Dental assisting -
UEI College
High school diploma -
Chaffey adult school