Cinthia Cadengo
Crosby,TX
Summary
Dynamic leader with a proven track record at ZNH Foods, enhancing workforce performance through strategic training initiatives and effective team motivation. Skilled in problem-solving and task delegation, I fostered a collaborative environment that improved customer satisfaction and operational efficiency, driving success and loyalty in a diverse team setting.
Overview
12
12
years of professional experience
Work History
Team Leader
Bucees
09.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Training General Manager
ZNH Foods
11.2014 - 09.2020
- Designed competency-based curricula that focused on relevant skill sets for improved job performance.
- Enhanced company performance through strategic training initiatives and effective workforce development.
- Streamlined onboarding processes for new hires, resulting in a more efficient and productive workforce.
- Boosted customer satisfaction by providing ongoing staff training on best practices in customer service.
- Trained new hires to perform cross-training exercises with experienced workers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
General Manager
Church’s Chicken
04.2013 - 11.2014
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Stephen F. Austin High School
Sugar Land, TX05.2006
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Work Planning and Prioritization
- Performance improvement
- Quality improvement
- Shift scheduling
- SMART goals
- People management
- Task delegation
- Decision-making
- Friendly, positive attitude
- Dependable and responsible
Timeline
Team Leader
Bucees
09.2023 - Current
Training General Manager
ZNH Foods
11.2014 - 09.2020
General Manager
Church’s Chicken
04.2013 - 11.2014
Stephen F. Austin High School
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