Cinthia Patino
Santa Rosa,California
Summary
Dependable Records Clerk and current college student, with 7+ years of experience in customer service and administrative support. Highly organized and self-motivated, with excellent communication and interpersonal skills. Ready to learn and help achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Student Records Clerk
Pivot Charter School
09.2022 - Current
- Enroll new students Via School Pathways. Enrolled about 200 new students during the summer
- Re-enroll returning students
- Enter transcripts into system
- Enter immunizations and health records into system
- Input data into spreadsheets and databases
- Answer all emails from parents, principals, registrars and work colleagues
- Mail cumulative folders to other schools and mail transcripts upon requests
- Maintained filing system and organized customer documents for easy retrieval of information.
- Perform administrative tasks such as answering phone calls, filling, photocopying, faxing, mailing and printing
- Participate in weekly meetings to gather information
Front Desk Receptionist
Parkpoint Health Club
10.2017 - 08.2023
- Greeted guests at front desk and engaged in conversations while managing check-ins
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Chemical checks for pool and women's hot tub
- Kept up with maintenance cleaning procedures
- Operated cash register for cash, check and credit card transactions
- Answer all membership questions guests might have
Server
Cielito Lindo Restaurant
08.2020 - 02.2022
- Greeting and seating customers
- Arranged and prepared tables for customers
- Took food and beverage order
- Served food, beverages and offered refills
- Worked with POS system to place orders, manage bills and handle complimentary items
- Bussed and reset tables to keep dining room and work areas clean
Customer Service Coordinator
Banfield Pet Hospital
03.2015 - 02.2016
- Checked pets in and out for appointments
- Educating clients about Optimum Wellness Plans and preventative care
- Making confirmation calls, follow up calls, overdue calls and answering heavy amount of incoming calls,
- Dispensing prescription medications per veterinarians instructions
- Scheduling appointments
- Helped veterinary assistant with weighing, restraining and giving pets medicine
- Maintained and managed customer files and databases
Education
Bachelor of Arts - Criminal Justice
San Francisco State University
San Francisco, CA05.2026
Associate of Arts - Administration of Justice
Santa Rosa Junior College
Santa Rosa, CA06.2024
High School Diploma -
Healdsburg High School
Healdsburg, CA06.2012
Skills
- Data entry
- Bilingual (Spanish)
- Customer Service
- Computer Proficiency
- Multi tasking
- Administrative Support
Certification
CPR, The HealthSource at KidSake, 11/01/22
Timeline
Student Records Clerk
Pivot Charter School
09.2022 - Current
Server
Cielito Lindo Restaurant
08.2020 - 02.2022
Front Desk Receptionist
Parkpoint Health Club
10.2017 - 08.2023
Customer Service Coordinator
Banfield Pet Hospital
03.2015 - 02.2016
Bachelor of Arts - Criminal Justice
San Francisco State University
Associate of Arts - Administration of Justice
Santa Rosa Junior College
High School Diploma -
Healdsburg High School
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