Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

Felicia Williams

Tulsa

Summary

Organized professional with background in document management, known for high productivity and efficiency in task completion. Skilled in data entry, record keeping, and file system organization. Excel at time management, problem-solving, and communication, ensuring seamless office operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Student Records Clerk

The Bizzell Group
Tulsa
05.2023 - Current
  • Performed frequent assessments to ensure adherence to contracts and quality service.
  • Performed quality control checks to ensure accuracy of information entered into database.
  • Retrieved requested files from archives as needed.
  • Provided file, document and record access to appropriate personnel.
  • Scanned images and documents with careful attention to clear scans and to correct document naming conventions.
  • Reviewed and audited records, ensuring adherence to DOL requirements.
  • Sustained precise and up-to-date records, including enrollment data, leave logs, and allotment details.
  • Executed input assignments, enrollment processes, and separations for students, covering transfers and extensions.
  • Addressed student inquiries concerning pay, allowances, leave, class schedules, attendance, government transportation and records.
  • Ensured compliance with privacy act regulations in handling record requests.
  • Facilitated understanding of accountability requirements during student orientation.
  • Managed records, reports, and data control for center performance standards system.
  • Support the improvement of student employability with ongoing guidance.

Administrative Assistant

Bishop Kelley High School
Tulsa
08.2022 - 05.2023
  • Recorded and maintained accurate student attendance records.
  • Welcomed students, managed telecommunications, and organized meeting logistics.
  • Handled administrative responsibilities including filing and scheduling.
  • Performed duties as the primary contact for the Administration.
  • Ensured reception area remained clean and organized.
  • Ensured accurate entry of student information into databases.
  • Provided information to answer queries from students and parents.
  • Documented employee meeting proceedings for accurate record-keeping.
  • Coordinated and arranged meetings for vice principal seamlessly.
  • Maintained digital and manual records of student attendance.

Team Member/Special Ops Trainer

CAVA
Tulsa
02.2022 - 08.2022
  • Upheld high standards of productivity and quality in operations.
  • Monitored expiration dates on food items for freshness assurance.
  • Addressed customer needs, responding to specific requests.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Participated in team meetings to discuss strategies for improvement.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Monitored employee performance to ensure adherence to Cava standards.
  • Supported employees in completing training modules.
  • Enhanced workforce flexibility through cross-training.

Front Desk Receptionist

Omni Oasis Spa & Massage
Tulsa
08.2021 - 03.2022
  • Coordinated client appointments for massage therapists efficiently.
  • Sanitized spa facilities and guest rooms daily to maintain hygiene standards.
  • Ensured reliability of bookkeeping by tracking service-related finances.
  • Managed accurate and timely payroll distribution for therapists on a weekly basis.
  • Promoted spa memberships to clients post-service.
  • Addressed customer questions efficiently, ensuring satisfaction with spa membership experiences.
  • Processed membership applications efficiently.
  • Ensured accurate management of membership records.

Inventory Supervisor

WIS International
Tulsa
01.2021 - 08.2021
  • Collaborated with specialty retailers to deliver customized inventory solutions.
  • Led and trained Inventory Associates.
  • Directed staff activities to maintain consistent workflow and high service standards.
  • Provided precise inventory information to aid customer decision-making processes.
  • Managed the cycle count process by conducting periodic physical counts of inventory items.
  • Reported employee time, job expenses and inspections results in work records.
  • Analyzed inventory trends and provided forecasts to guide purchasing decisions.
  • Monitored stock levels to ensure adequate supply for customer orders.
  • Trained staff on inventory procedures and best practices, enhancing team efficiency.
  • Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.

Education

High school or equivalent -

Booker T Washington High School
Tulsa, OK
05.2018

Skills

  • Multi-line phone systems
  • Office experience
  • Communication skills
  • Computer skills
  • Data entry
  • Microsoft Office
  • Microsoft Outlook
  • Organizational skills
  • Microsoft Excel
  • Schedule management
  • Clerical experience
  • Administrative experience
  • Office Management
  • Record management
  • Quality control
  • Student support
  • Attention to detail
  • Problem solving
  • File retrieval
  • Clerical skills
  • Phone answering
  • Filing systems expertise
  • Records management
  • Document scanning
  • Filing systems
  • Appointment scheduling
  • Work Planning and Prioritization

Certification

  • Driver's License

Personal Information

Authorized To Work: Yes

References

References available upon request.

Timeline

Student Records Clerk

The Bizzell Group
05.2023 - Current

Administrative Assistant

Bishop Kelley High School
08.2022 - 05.2023

Team Member/Special Ops Trainer

CAVA
02.2022 - 08.2022

Front Desk Receptionist

Omni Oasis Spa & Massage
08.2021 - 03.2022

Inventory Supervisor

WIS International
01.2021 - 08.2021

High school or equivalent -

Booker T Washington High School

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Felicia Williams