Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cinthia Petit-Homme

West Palm Beach

Summary

Bilingual (English/Spanish) front desk professional with a strong background in customer service, insurance verification, and administrative support within dental and educational environments. Known for creating welcoming atmospheres, handling patient needs with care, and supporting office efficiency. Committed to continuous learning and contributing to a positive team environment.

Overview

2
2
years of professional experience

Work History

Receptionist

Sage Dental
11.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Verified insurance eligibility and benefits and updated patient's insurance information.
  • appointments, communicated with clients, and updated client records.
  • Enhanced claim processing efficiency by streamlining dental insurance billing procedures.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.

After-School Care Provider

Liberty Park Elementary School
07.2023 - 11.2023
  • Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
  • Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
  • Developed strong relationships with students and parents, creating a supportive and welcoming environment.
  • Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.

Education

High School Diploma -

Miami Jackson Senior High School
Miami, FL
06.2023

Skills

  • Organization skills
  • Insurance verification
  • Billing procedures
  • HIPAA compliance
  • Insurance billing
  • Claims processing efficiency
  • Management
  • Telephone skills
  • Data Entry
  • Scheduling
  • Greeting and Seating Clients
  • Office Management
  • Performance Improvement
  • Verbal and written communication
  • Customer Service
  • Listening Skills

Languages

Spanish Native
English Native

Timeline

Receptionist

Sage Dental
11.2023 - Current

After-School Care Provider

Liberty Park Elementary School
07.2023 - 11.2023

High School Diploma -

Miami Jackson Senior High School

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Cinthia Petit-Homme