Cinthia Rendon
New York
Summary
Motivated professional with strong time management and organizational skills, ready to contribute to diverse environments. Proven ability to multitask and support team and customer needs effectively. Flexible and resourceful, capable of adapting to various challenges with ease. Customer service expertise complemented by a positive and engaging demeanor.
Overview
8
8
years of professional experience
Work History
Catering Server
TopNotch Events
New York
04.2021 - Current
- Executed multi-course dinners with pre-plated dishes to enhance guest experience.
- Set up tables with appropriate linens and silverware prior to events.
- Collaborated with co-workers to ensure seamless event operations.
- Verified catering orders for accuracy in required menu items.
- Served food and beverages to guests, maintaining high professional standards.
- Prepared workstations with necessary ingredients and tools to boost efficiency.
- Proactively refilled water and beverage glasses while taking additional orders.
- Addressed guest concerns promptly, escalating complex issues to management.
Server
Sushi Meshuga
Brooklyn
04.2019 - 04.2021
- Stocked server areas with supplies before, during, and after shifts.
- Welcomed guests warmly, taking beverage orders while reviewing menu options.
- Checked on guests to ensure meal satisfaction and suggested additional items to drive sales.
- Maintained cleanliness and handled food safely to prevent foodborne illness.
- Calculated charges, issued table checks, and collected payments efficiently.
- Transported dirty tableware from dining area to dishwashing for thorough cleaning.
- Operated POS terminals to input orders, split bills, and calculate totals accurately.
- optimized delivery and pickup orders processed through phone
Telemarketer
Roi Telemarketing
Brooklyn
03.2018 - 04.2019
- Solicited donations from private individuals and businesses, achieving over $600 daily.
- Utilized scripted sales strategies to engage customers via manual and automated dialing systems.
- Addressed objections with friendly, persuasive techniques to enhance donation rates.
- Contributed to team success by consistently surpassing daily donation targets.
Education
High School Diploma -
Edward R Murrow High School
Brooklyn, NY06.2012
Skills
- Reliability and punctuality
- Attention to detail
- Exceptional customer service
- Strong communication skills
- Fluent in Spanish
- High-volume dining operations
- Event coordination
- Task prioritization
- Food presentation techniques
- Food allergy safety awareness
- Event setup and breakdown
Languages
English
Spanish
Timeline
Catering Server
TopNotch Events
04.2021 - Current
Server
Sushi Meshuga
04.2019 - 04.2021
Telemarketer
Roi Telemarketing
03.2018 - 04.2019
High School Diploma -
Edward R Murrow High School