James Feliz-Garay
Artesia,CA
Summary
I've enhanced event efficiency and customer satisfaction by identifying and resolving service needs, and maintaining a professional demeanor. Demonstrated strong communication and positive customer engagement, ensuring seamless event operations. My reliability and proactive approach significantly contributed to the team's success.
Overview
2
2
years of professional experience
Work History
Catering Server
Aramark
10.2019 - 07.2021
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Boosted efficiency during high-volume events through proactively identifying potential bottlenecks in service flow and communicating solutions promptly with team members.
- Streamlined event operations by coordinating closely with catering manager on guest headcounts, serving schedules, and equipment needs.
- Carried out professional service, retaining polite and friendly approach at all times.
- Handled food and beverage orders for up to 60 guests, delivering prompt and friendly service.
Education
Bachelor of Arts - Provisional Film - Directing
California State University Northridge
Northridge, CA06.2026
High School Diploma -
Gahr High School
Cerritos, CA06.2022
St. John Paul The Great
Dumfries, VASkills
- Strong Communication and Interpersonal Skills
- Reliability and punctuality
- Positive Customer Engagement
- Order Taking
Timeline
Catering Server
Aramark
10.2019 - 07.2021
Bachelor of Arts - Provisional Film - Directing
California State University Northridge
High School Diploma -
Gahr High School
St. John Paul The Great