Cinthia Carolina Bonilla Aleman
Beaumont,TX
Summary
Bilingual and highly organized professional with a bachelor's degree in business administration and extensive experience in management, human resources, hiring, administrative support, and customer service. Strong communication, leadership, problem solving, and organizational skills, with the ability to work effectively both independently and as part of a team.
Experienced in managing daily operations, coordinating employees, handling documentation, assisting with recruitment and onboarding, and maintaining a professional and positive work environment. Reliable, hardworking, adaptable, and committed to providing excellent service and achieving organizational goals.
Overview
2
2
Languages
19
19
years of professional experience
Work History
Crew Team Member
McAlister's Deli
Beaumont, Texas
06.2019 - 07.2026
- Collaborated with team to streamline workflow and improve guest satisfaction.
- Delivered excellent customer service in a fast-paced dining environment.
- Prepared and served food items according to safety and quality standards.
- Operated kitchen equipment safely while following proper procedures.
- Maintained cleanliness of work areas, ensuring compliance with health regulations.
Assistant Manager - Human Resources
El Gallo mas Gallo Furniture
San Pedro Sula, Cortes
06.2013 - 07.2015
- Developed and implemented training programs to elevate employee skills.
- Coordinated recruitment processes to attract top talent across various positions.
- Collaborated with managers to ensure accuracy and currency of job descriptions.
- Conducted exit interviews with departing employees to identify organizational improvement areas.
- Reviewed resumes received from external sources and selected suitable candidates for further screening processes.
- Assisted in the development and implementation of Human Resources policies and procedures.
General Manager
Comercial Santa Ana
San Pedro Sula, Cortes
01.2008 - 02.2013
- Developed strategies to enhance customer satisfaction and service quality.
- Oversaw daily operations and ensured efficient workflow across departments.
- Fostered strong relationships with vendors to improve supply chain efficiency.
- Conducted market analysis to identify growth opportunities for the business.
- Created schedules and monitored payroll to remain within budget.
- Trained employees on duties, policies and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
Education
BBA - Business Administration And Management
Technological University of Honduras
San Pedro Sula, Cortes. Honduras04-2014
Skills
- Food safety
- Kitchen equipment operation
- Workflow optimization
- Customer service
- Team collaboration
- Employee training
- Problem solving
- Recruitment coordination
- Effective communication
- Performance management
- Conflict resolution
- Problem-solving
- Food handling safety
Languages
English
Full Professional
Spanish
Native/ Bilingual
Affiliations
- Volunteer at the Humane Society, assisting with animal care, cleaning, organization, and other daily shelter activities. (2021-2024)
- Church Volunteer - Food Distribution (2017-2023)
Timeline
Crew Team Member
McAlister's Deli
06.2019 - 07.2026
Assistant Manager - Human Resources
El Gallo mas Gallo Furniture
06.2013 - 07.2015
General Manager
Comercial Santa Ana
01.2008 - 02.2013
BBA - Business Administration And Management
Technological University of Honduras