Cinthya Frenchko
Hawkinsville,GA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
13
13
years of professional experience
Work History
Waitress
Shane's Rib Shack
08.2020 - 05.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Hairstylist's Assistant
Keisha's Cuts
01.2017 - 10.2017
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Travel Agent Manager
BCD Travel
01.2008 - 10.2016
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
Education
MBA - Tourism Business Manager
Valley of Mexico University
Villahermosa, Tabasco, MX05-2006
Bachelor of Science - Tourism
Technological University of Tabasco
Villahermosa, Tabasco, MX05-2001
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- High volume environments
- Administrative tasks
- Client relations
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Shane's Rib Shack
08.2020 - 05.2021
Hairstylist's Assistant
Keisha's Cuts
01.2017 - 10.2017
Travel Agent Manager
BCD Travel
01.2008 - 10.2016
MBA - Tourism Business Manager
Valley of Mexico University
Bachelor of Science - Tourism
Technological University of Tabasco
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