Cinthya Parga
Tempe ,AZ
Summary
Friendly and warm Treatment Coordinator with talent for managing patient relations and ensuring patient comfort with treatment plan and financial arrangements. Substantial familiarity with Dental procedures and treatments. Dedicated to establishing effective relationships with patients and staff members.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Office and Treatment Coordinator
My Dental Dentistry & Implants
2023.06 - Current
- Scheduled new and existing patient appointments
- Collected insurance information and breakdowns
- Collected payments
- Created payment plans
- Assisted patients to apply for 3rd party financing
- Assisted patients with necessary paperwork
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
Front Office and Treatment Coordinator
MB2 Dental
2021.08 - 2023.06
- Scheduled new and existing patient appointments
- Collected insurance information and breakdowns
- Entered insurance payments
- Sent insurance claims
- Bank deposit
- Created payment plans
- Assisted patients with necessary paperwork
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
Front Desk Receptionist
Somos Dental and Orthodontics
2019.09 - 2021.08
- Greeted guests at front desk.
- Maintained organized and clean front office area.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Education
Skills
- Appointment Scheduling
- Knowledge of dental insurance
- HIPAA Compliance
- Office Administration
- Dental knowledge
- Treatment Planning
- Customer Service
- Patient Care
- Insurance Verification
Certification
- DA Certified
Languages
English
Spanish
Timeline
Front Office and Treatment Coordinator
My Dental Dentistry & Implants
2023.06 - Current
Front Office and Treatment Coordinator
MB2 Dental
2021.08 - 2023.06
Front Desk Receptionist
Somos Dental and Orthodontics
2019.09 - 2021.08
- DA Certified
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