Cinthya Urbaez Sosa

• Delivered exceptional customer service, enhancing client satisfaction and loyalty.
• Assisted in inventory management, ensuring accurate stock levels and product availability.
• Advised customers on product features, driving informed purchasing decisions.
• Maintained store presentation standards, contributing to an inviting shopping environment.
• Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.

• Maintained cleanliness and sanitation in assigned areas, ensuring compliance with health and safety standards.
• Operated cleaning equipment, including floor scrubbers and vacuums, to enhance facility appearance and hygiene.
• Assisted in inventory management of cleaning supplies, ensuring availability for daily operations.
• Collaborated with team members to streamline cleaning processes, improving overall efficiency and effectiveness.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

• Maintained cleanliness and sanitation in patient rooms, ensuring compliance with health regulations.
• Operated specialized cleaning equipment to effectively remove contaminants from surfaces.
• Managed waste disposal processes, adhering to safety protocols for hazardous materials.
• Trained new staff on cleaning procedures and workplace safety standards to enhance team performance.

• Assisted customers with product inquiries and order processing, enhancing overall satisfaction.
• Resolved customer complaints effectively, ensuring positive resolution and loyalty.
• Processed transactions accurately using POS systems, maintaining cash handling standards.
• Collaborated with team members to streamline service processes and improve efficiency.
• Managed inventory levels by monitoring stock and placing orders as necessary.
• Trained new staff on customer service protocols and system navigation for seamless onboarding.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Coordinated scheduling for team meetings and client appointments to optimize operational efficiency.
• Managed office correspondence, ensuring timely communication with clients and suppliers.
• Developed and maintained filing systems to enhance document retrieval processes.
• Assisted in preparing reports and presentations, contributing to informed decision-making.
• Streamlined administrative procedures, improving workflow and reducing turnaround times.

Operation of forage harvester and baler scanners