Simona Corbin
Houston,TX
Summary
Motivated banking professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions.
Overview
24
24
years of professional experience
Work History
Lead Teller/Associate Banker
Klein Bank merged to Amegy Bank
4911 FM 1960 West Houston , TX 77069
06.2000 - Current
- Provide exeptional customer service to internal and external customers while recognizing sales opportunities.
Build customer relationship through account management and
development.
Ensure proper documentation is obtained and customers are identified properly when opening new accounts or processing loan requests
Execute approval authorities within establshed guidelines
Perform teller audits and safebox audits while maintaining all logs for accuracy and completeness for month-end retail reports.
Manage vault cash on a daily basis and order and ship vault cash as needed.
Schedule staffing for the main branch.
Executed customer transactions, including deposits, withdrawals, money orders and cashiers checks.
Education
High School Diploma - undefined
Westfield High School
2000
Skills
- Rapid 10-key data entry
- Office Word 2010
- Microsoft Excel
- Windows XP
- Outlook
- Right Fax
- Scanner
- Telephone interpersonal skills
- Strong ability to multi task
- Train and Supervise new Hires
- Manage Files and records
- Detailed-oriented
Accomplishments
- Excellent record of scoring 100% on mystery shops
- Multiple Awards providing Quality Services
- Yearly Certificate of Accomplishments
Timeline
Lead Teller/Associate Banker
Klein Bank merged to Amegy Bank
06.2000 - Current
High School Diploma - undefined
Westfield High School
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