Spanish
Mary Ruiz
Personal Banker - Teller
Scottsbluff,NE
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
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Work History
Personal Banker - Teller
Western States Bank Division Of FNBO
Scottsbluff, NE
07.2022 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Stocked supplies for customers and personal teller station.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Maintained friendly and professional customer interactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Executed wire transfers, stop payments and account transfers.
- Established rapport with new clients to increase satisfaction and loyalty.
- Handled various accounting transactions.
- Resolved problems, improved operations and provided exceptional service.
Education
High School Diploma -
Morrill High School
Morrill, NE 05.2001 -
Skills
Spanish speaking
Rapid 10-key data entry
[Number] WPM typing speed
Night and safe deposit procedures
Multilingual in [languages]
Cash Handling
Cash handling expertise
Positive
Ledger and balance sheet competency
Banking
Savvy relationship-builder
Rapid data entry skills
Excellent time management skills
Cheerful
Timeline
Personal Banker - Teller
Western States Bank Division Of FNBO
07.2022 - Current
High School Diploma -
Morrill High School
05.2001 -