Sidumy Gutierrez
Scottsdale,AZ
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
5
5
years of professional experience
Work History
Universal Banker Teller
PNC Bank
03.2018 - 03.2021
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Served as a reliable resource for colleagues by staying current on industry trends and best practices in retail banking operations.
- Conducted financial assessments to determine eligibility for loans, credit cards, and other financial products.
- Resolved customer concerns promptly and professionally, fostering trust in the bank''s commitment to quality service.
- Balanced cash drawers daily, demonstrating accuracy and attention to detail in handling large sums of money.
Salas Associate
Victoria's Secret
02.2016 - 03.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor - Interior Design
Universidad Autonoma of Cuidad Juarez Mexico
Juarez Mexico12.2017
Skills
- Branch operations
- Electronic Funds Transfer
- Financial product knowledge
- Cash handling proficiency
- Cash Drawer Balancing
- Loan Processing
- Spanish speaking
- Customer Service
- Team Cooperation
Timeline
Universal Banker Teller
PNC Bank
03.2018 - 03.2021
Salas Associate
Victoria's Secret
02.2016 - 03.2018
Bachelor - Interior Design
Universidad Autonoma of Cuidad Juarez Mexico
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