Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jeny Guzman

Overland Park,KS

Summary

Positive, customer-focused individual with knack for delivering excellent service and building strong relationships. Knowledgeable in basic banking procedures and adept at handling cash transactions and account management. Committed to enhancing customer satisfaction and contributing to overall success of organization.

Overview

1
1
year of professional experience

Work History

Universal Banker Teller

Bank of Labor
05.2024 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Provided guidance on investment opportunities tailored specifically towards individual client needs.
  • Handled sensitive customer data securely by adhering strictly to confidentiality policies within the organization.
  • Developed strong relationships with customers by providing personalized service, leading to increased referrals.

Assistant Manager

Churches Chicken
12.2023 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Associate of Arts - Radiologic Technology

Johnson County Community College
Overland Park, KS
05-2027

Skills

  • Adaptive learning
  • Branch operations
  • Customer education
  • Customer relationship building

Languages

Spanish
Native or Bilingual

Timeline

Universal Banker Teller

Bank of Labor
05.2024 - Current

Assistant Manager

Churches Chicken
12.2023 - 05.2024

Associate of Arts - Radiologic Technology

Johnson County Community College

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Jeny Guzman