Stephen Munoz
Dumont,NJ
Summary
Results-driven Universal Banker Teller known for high productivity and efficiently completing tasks. Specialize in customer service, financial transactions accuracy, and risk management. Excel in communication, problem-solving, and adaptability to ensure seamless banking experiences for clients.
Overview
3
3
years of professional experience
Work History
Universal Banker Teller
Citibank, NA
New York, NY
10.2021 - Current
- Cross-sold bank products such as credit cards, consumer loans, mortgages, savings accounts and other banking services.
- Provided customer service to clients by answering inquiries, resolving complaints and providing information regarding banking products and services.
- Supported branch operations by performing various administrative tasks as required.
- Performed basic teller functions including cashing checks, accepting deposits and processing account transfers.
- Identified opportunities for cross selling additional bank products or services during customer interactions.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Education
Bachelor's - Hotel and Restaurant Management
University of Santo Tomas
Sampaloc, Manila03.2013
Skills
- Personable
- Attentive
- Wire Transfers
- Adaptive Learning
- Excellent communication skills
- Excellent time management skills
- Teamwork
- Dependability
- Expanding skills
- Contributing to company success
- Hardworking
- Ethical
- Detail-oriented
- Fraud identification
- Currency handling
- Product promotion
- Fraud monitoring
- Good communication
- Coordination
- Positive attitude
- Microsoft Excel and PowerPoint
MILITARY BACKGROUND
Well organized 92S with good multitasking and customer service skills. Work well under pressure to handlefast-faced orders.
Timeline
Universal Banker Teller
Citibank, NA
10.2021 - Current
Bachelor's - Hotel and Restaurant Management
University of Santo Tomas
Similar Profiles
Travis MaddenTravis Madden
Compliance Privacy Sr Officer (SVP) at Citibank, NACompliance Privacy Sr Officer (SVP) at Citibank, NA
Tanya JaversTanya Javers
Legal Associate 3 at Citibank, NALegal Associate 3 at Citibank, NA
Mary WaldripMary Waldrip
Citibank Credit Cards Fraud Early Warning (WFH) at Citibank, NACitibank Credit Cards Fraud Early Warning (WFH) at Citibank, NA
Lucia Rodriguez PichardoLucia Rodriguez Pichardo
Branch Manager at Citibank, NABranch Manager at Citibank, NA
Yolanda LeTangYolanda LeTang
Restaurant Manager at Pinstripes Inc.Restaurant Manager at Pinstripes Inc.