Ariana Doza
Charles Town,WV
Summary
Dynamic Universal Banker Teller at TRUIST with a strong work ethic and exceptional customer service skills. Enhanced client satisfaction through efficient transaction processing and secure handling of sensitive data. Proven ability to streamline banking processes, contributing to increased retention rates and fostering positive customer relationships.
Overview
3
3
years of professional experience
Work History
Universal Banker Teller
TRUIST
Charles Town, WV
06.2024 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Managed high volumes of transactions while maintaining exceptional speed and accuracy levels.
- Handled sensitive customer data securely by adhering strictly to confidentiality policies within the organization.
- Streamlined banking processes for improved client experiences and increased retention rates.
Barista
Giant Food Stores
Charles Town, WV
05.2022 - 12.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor Of Science - Applied Mathematics & Data Science
Shepherd University
Shepherdstown, WVHigh School Diploma -
Washington High School
Charles Town, WV03.2024
Skills
- Cash handling proficiency
- Document verification
- Adaptive learning
- Client confidentiality
- Transaction processing
- Safe deposit box access
- Strong work ethic
- Excellent time management skills
- Customer relationship building
- Exceptional customer service
Languages
Spanish
Professional Working
Timeline
Universal Banker Teller
TRUIST
06.2024 - Current
Barista
Giant Food Stores
05.2022 - 12.2024
Bachelor Of Science - Applied Mathematics & Data Science
Shepherd University
High School Diploma -
Washington High School