Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Hannah Johnson

Poplar Grove,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and continues to look for opportunities to advance and grow.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Universal Banker Teller

First Mid Bank & Trust
01.2021 - Current
  • Resolve customer concerns promptly and professionally, fostering trust in the bank's commitment to quality service.
  • Establish rapport with new clients to increase satisfaction and loyalty.
  • Support customers with online banking navigation.
  • Train new hires on customer service policies and procedures.
  • Balance cash drawer daily and resolve discrepancies to provide accurate data regarding cash flow.
  • Complete highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Maintain strict compliance with federal regulations, ensuring the integrity of the institution.
  • Manage high volumes of transactions while maintaining exceptional speed and accuracy levels.
  • Assist branch in bank acquisition with Blackhawk Bank, 2023

Truck Team Member

Old Navy
10.2019 - 04.2021
  • Ensured accurate load placement, efficiently unpack and stock merchandise.
  • Contributed to the development of new team members by offering guidance and sharing expertise on best practices for successful truck operations.


Back Office Lead

Best Buy
09.2016 - 10.2018
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Managed daily operations of the back office team.
  • Scheduled and led regular meetings with staff to review progress and acknowledge achievements.
  • Worked with Asset Protection to maintain security and key control.
  • Organized company functions and events.
  • Conduct phone interview with potential new hires.

Education

High School Diploma -

Belvidere North High School
Belvidere, IL
05.2018

Skills

  • Team Leadership
  • Branch operations
  • Strong Work Ethic
  • Customer Relationship Building
  • Cash handling expertise
  • Dependable
  • Project Management
  • Self-Motivation
  • Organizational

Certification

Leadership Academy

Spirit Award

References

Heather Reirich

610 Douglas St

Belvidere, Illinois 61008

(815) 904-3921


Kalista Harris

5838 Beechwood Dr Apt A 

Loves Park, Illinois 61111

(815) 904-5108


Jennifer Pearce

414 Lamplighter Loop SE

Poplar Grove, Illinois 61065

(847) 660- 3416

Timeline

Universal Banker Teller

First Mid Bank & Trust
01.2021 - Current

Truck Team Member

Old Navy
10.2019 - 04.2021

Back Office Lead

Best Buy
09.2016 - 10.2018

High School Diploma -

Belvidere North High School

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Hannah Johnson