Cinthya Paola Arteaga Jijon
Selma,NC
Summary
Dynamic manager with a proven track record at SUBWAY® Restaurants, excelling in team leadership and customer service. Enhanced customer satisfaction through effective conflict resolution and high-quality service delivery. Skilled in time management and decision-making, successfully implementing operational improvements that boosted efficiency and engagement.
Overview
11
11
years of professional experience
Work History
Manager
SUBWAY®Restaurants
10.2014 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- In charge of taking deposits to the bank each day.
- Make work schedule every week.
- Place food order, in SubVentory app.
- Send every month sales, and change prices and add new things to menu. In the subway.com under feeds.
Cleaner
Amazon
04.2020 - 01.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Sales Representatives
Champion
03.2018 - 03.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
High School Diploma - Cosmetologist
Cleveland High School
Smithfield, NC05.2015
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Cleaner
Amazon
04.2020 - 01.2021
Sales Representatives
Champion
03.2018 - 03.2019
Manager
SUBWAY®Restaurants
10.2014 - Current
High School Diploma - Cosmetologist
Cleveland High School
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