Cintia Brookins
DETROIT,MI
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Prgram Coordinator
Wayne Metropolitan Community Action Agency
05.2023 - Current
- Coordinator of both NACCC financial and HUD certified housing counseling teams
- Complete monthly data for reports for the State of Michigan
- Provide one on one counseling to impoverished and socially inept clientele to improve basic needs
- Meet with and brainstorm with funders to improve standard protocol and operations.
Financial Counselor
Wayne Metropolitan Community Action Agency
11.2020 - 05.2023
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Reading Tutor Michigan Education Corps
01.2020 - 05.2020
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Kitchen Staff Member
Edwards Cafe And Caterer
10.2014 - 12.2018
- Produced all cakes, pastries, and baked goods for the restaurants cafe
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned all departments in restaurant then trained new staff.
- Provided in person and over the phone consultations for catering orders for parties upwards of 200+ guests
Education
A.S - Liberal Arts
Oakland Community College
Farmington Hills, MISkills
- Effective Verbal and Written Communicator
- Leadership
- Google and Microsoft Suite
- Critical and strategic thinking
- Conflict Resolution
- Organization
- Eligibility Determination
- Office Administration
- Referral Coordination
- Report Preparation
- Expense Tracking
- Team Oversight
Accomplishments
- Used Microsoft Excel and Google Sheets to reorganize over 500 client/counselor assignments and statuses.
- Achieved clarification and correct reporting numbers through effectively helping with department restructuring.
- Documented and resolved spreadsheet errors which led to increase in counselor productivity and increase grant funding.
Certification
- National Association of Certified Credit Counselors Financial Counselor, Wayne Metropolitan Community Action Agency - January 2021
- Housing and Urban Development Certification - September 28,2022
Timeline
Prgram Coordinator
Wayne Metropolitan Community Action Agency
05.2023 - Current
Financial Counselor
Wayne Metropolitan Community Action Agency
11.2020 - 05.2023
Reading Tutor Michigan Education Corps
01.2020 - 05.2020
Kitchen Staff Member
Edwards Cafe And Caterer
10.2014 - 12.2018
A.S - Liberal Arts
Oakland Community College
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