Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Hobbies
References
Timeline
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Ciondra Patrick

Willow Grove,PA

Summary

I am and imaginative artist with great skills in visual expression. I am detailed-oriented with superb people skills and am well capable of contributing to team projects while demonstrating individual leadership. I am equipped to handle front desk operations, greeting guests, routing correspondence and solving immediate issues. Goal-oriented with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

4
4
years of professional experience

Work History

Beauty Advisor

Sephora
Willow Grove, PA
10.2021 - Current
  • Displayed merchandise to present visually appealing arrangements that drive sales
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Sanitized ares and maintained stock, meeting store cleanliness and visual merchandising standards.
  • Maintained detailed business records to forecast events and promotions.

Hostess

City Tavern Restaurant
Philadelphia, PA
09.2019 - 10.2020
  • Greeted guests and gathered information to seat groups or place on waitlist
  • Supported Serving staff, food runners and bussers to keep dining room presentable and ready for guest.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Answered telephone to provide dining information and take reservations.

Salon Receptionist

Hair 4 U
Philadelphia , PA
01.2018 - 05.2020
  • Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
  • Greeted customers, answered general questions and directed to appropriate location.
  • Input client information into booking system accurately.
  • Maintained professional tone at all times, including during peak rush hours.
  • Developed strong customer relationships by making clients feel comfortable, employing great listening skills and offering to assist with shampooing and coloring clients hair.
  • Restock Items and review weekly inventory

Education

Cosmetology

Jean Madeline Aveda Institute
Philadelphia, PA

Art

Fleisher Memorial Art Program
Philadelphia, PA

Art

Woodmere Art Institute
Philadelphia, PA

Tattoo Certificate

Master Tattoo Institute
Miami Beach, FL
12.2013

High School Diploma -

Delaware Valley Charter High School
Philadelphia, PA
06.2013

Skills

  • Customer Service
  • Systematic mindset to perform task in order
  • Energetic and Organized
  • Super attention to detail
  • Fast learner
  • Ability to work well individually and well with others
  • Multitasking and prioritization
  • Tech-Savvy

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Improved delivery of products by building baskets, realizing overall increase in customer satisfaction and cost efficiency.

Affiliations

  • Member, Alumni Association Delta G.E.M.S

Hobbies

  • Freelance Artist/Entrepreneur
  • Hosted Painting and sip events
  • Bartending Events


References

Available Upon Request

Timeline

Beauty Advisor

Sephora
10.2021 - Current

Hostess

City Tavern Restaurant
09.2019 - 10.2020

Salon Receptionist

Hair 4 U
01.2018 - 05.2020

Cosmetology

Jean Madeline Aveda Institute

Art

Fleisher Memorial Art Program

Art

Woodmere Art Institute

Tattoo Certificate

Master Tattoo Institute

High School Diploma -

Delaware Valley Charter High School

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Ciondra Patrick