Ciro Flores
Port Hueneme,CA
Summary
I'm a goal-oriented Customer Service Assistant Manager with 1 years of experience in leadership roles. I'm detail-focused and driven to help any team I'm a part of to succeed in meeting and exceeding sales goals. I'm a charming salesperson skilled in communication skills and building relationships with customers.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
American Flags and Cutlery
Ventura, CA
01.2025 - Current
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff.
- Maintained inventory, received and handled new stock.
- Executed promotional strategies to enhance customer engagement and sales.
- Worked with management to optimize store layout and improve customer experience.
- Resolved customer inquiries and complaints swiftly.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily.
- Maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures.
Crew Team Member
BPC Pest Control
Ventura, CA
05.2024 - 12.2024
- Operated pest control equipment to ensure effective treatment application.
- Assisted in maintaining accurate inventory of supplies and tools.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools.
- Repaired existing structures such as siding, eves, balconies, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Measured materials to determine sizes and quantity required for construction project.
- Cut, shaped and installed siding, and framing to protect interior.
- Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
Cashier
Ciro Smog Check
Oxnard
06.2013 - 08.2016
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Created Invoices, and checked in customer Vehicles.
- Provided exceptional customer service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Enhanced overall sanitation by diligently cleaning restrooms, disinfecting fixtures, and refilling toilet paper and hand soap.
Education
High School Diploma -
Oxnard High School
Oxnard, CASkills
- Problem-solving
- Customer service
- Retail operations
- Inventory control
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- POS systems
- Employee Training
- Sales expertise
- Upselling
Languages
Spanish
Professional Working
Timeline
Assistant Store Manager
American Flags and Cutlery
01.2025 - Current
Crew Team Member
BPC Pest Control
05.2024 - 12.2024
Cashier
Ciro Smog Check
06.2013 - 08.2016
High School Diploma -
Oxnard High School