Bradley W. Hudson
Payson,Illinois
Summary
Insightful Information Technology Manager with 17 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
18
18
years of professional experience
Work History
Network Engineer /Senior IT Consultant
Self Employed Services
01.2023 - Current
- Manage, track and coordinate problem resolution and escalation processes.
- Provide network support services for devices such as hubs, bridges, routers and other hardware.
- Provide complete end-to-end engineering and installation of route-based IP network solutions.
- Troubleshoot complex multi-vendor network service provider issues.
- CAT 6 Cable runs and terminsations
- Wireless installation of Meraki Access points and MX firewalls
- New building construction solutions architect and design.
Solutions Architect
TrueNorth ITG
09.2021 - 01.2023
- Worked with developers and engineers to realize technological solutions for over 50 Pfsense firewall to Client Internet facing solutions from Cloud to Cloud Management.
- Maintained current and in-depth understanding of business processes, needs and objectives.
- Analyzed Network Security solutions for multiple clients to meet diverse business requirements to stand up multiple business sites .
- Contributed heavily to product development lifecycle of both back-end and customer-facing solutions.
- Participated in weekly meetings with client C Suite stakeholders to discuss project direction and milestone achievement.
- Performed 10+ Security Vulnerability Assessments and mitigation plans to harden the security posture of my clients.
Service Delivery Manager / Virtual Chief Information Officer
NetSmart Technologies
07.2011 - 09.2021
- Liaised with executive leaders to solve operational and workflow issues to reduce breakdown in data communication.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Influenced and directed IT infrastructure to drive key business strategies and processes.
- Oversaw business-wide changes to modernize procedures and organization.
IT Supervisor / Network Engineering
US Cable of Coastal TX
10.2010 - 07.2011
- Maintained network hardware and software and monitored network to support network availability to over 2000 end users.
- Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system for 5+ clients at a time.
- Increased knowledge base for help desk staff by authoring documentation for system configuration and troubleshooting company wide via out Knowledgebase system
- Technically supported project planning team for development and implementation of proposals and solutions to address hardware and software problems and network emergencies for multiple clients prioritizing by the emergent need and security status of the client environment.
Internet Technician
Adams Networks
06.2008 - 09.2010
- Troubleshot hardware and software to determine and rectify network problems.
- Performed necessary maintenance to support network availability.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
Systems Administrator
Blessing Corporate Services
02.2005 - 06.2008
- Orchestrated integration and communication of software upgrades.
- Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
- Kept software licenses current for computers and mobile devices.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Conducted testing and troubleshooting for various software remotely and onsite for numerous server sets to maintain operational readiness.
- Planned and implemented complex internet and intranet applications on multiple platforms.
- Diagnosed and executed resolution for network and server issues.
Education
Computer And Information Systems
Minnesota West Technical College
Granite Falls, MN04.2004
Skills
- CompTIA Network
- CCNA – Security
- CCNA – Routing and Switching
- Microsoft Certified Professional
- Critical Thinking
- Customer Satisfaction
- Developing Technical Solutions
- Backup Recovery
- Team Member Development
- Leading Meetings
- Infrastructure Solutions
- Technical Support and Assistance
- Strategic Planning
- Team Meetings
- User Acceptance Testing (UAT)
- Reviewing Proposals
- Capacity and Scalability Planning
- Hardware and Software Optimization
- Network Performance
- Creative Solutions
- Global Solutions
- Content Creation
- Multi-Factor Authentication
- Complex Problem-Solving
- Windows Servers
- User Experience
- Risk Assessment
- Coaching and Training
- Architecture and Design
- Technical Support
- New Project Development
- Customer Needs Assessments
- Best Practices and Methodologies
- Recommending Solutions
- Improving Processes
- Work Orders
- Gantt Charts
- Mentoring
- Documentation
- Performance and Scalability Design
Military Experience
Aviation Electronics Technician Second Class (E5) June 1995 - June 1999 - Honorable Discharge
- Conducted preventive maintenance and repairs on wire bundles, connectors, RF cables and fiber-optic lines for avionics and weapons integration lab equipment.
- Supported Aviation Electronics team with evaluation of lab system repairs, modifications and upgrades.
- Influenced emerging aviation system designs to reduce, simplify and eliminate maintenance actions.
- Installed electrical and electronic components and assemblies.
- Assessed aircraft electrical systems to evaluate proper functioning.
- Coordinated work with engineers, technicians and other aircraft maintenance personnel.
Timeline
Network Engineer /Senior IT Consultant
Self Employed Services
01.2023 - Current
Solutions Architect
TrueNorth ITG
09.2021 - 01.2023
Service Delivery Manager / Virtual Chief Information Officer
NetSmart Technologies
07.2011 - 09.2021
IT Supervisor / Network Engineering
US Cable of Coastal TX
10.2010 - 07.2011
Internet Technician
Adams Networks
06.2008 - 09.2010
Systems Administrator
Blessing Corporate Services
02.2005 - 06.2008
Computer And Information Systems
Minnesota West Technical College
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