Citlali Chavez
Las Vegas
Summary
Dedicated, reliable, and professional worker. Prepared to deliver exceptional service and enhance guest experiences. Proven ability to handle dynamic environments while maintaining focus on teamwork and achieving outstanding results. Known for excellent communication skills and adaptability to meet changing needs. I'm a fast learner that can handle new tasks quickly, proficient in growing clientele, and devoted to give customers and clients a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Esthetician
SOS Wax & Skincare
06.2024 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Discussed procedures and treatment options with clients.
- Boosted client satisfaction by providing personalized skincare treatment, product recommendations and educating on their options.
- Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
Warehouse Worker
Amazon
01.2024 - 04.2024
- Prepared Orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery
- Collaborated with team members to achieve daily targets and complete tasks efficiently
- Loaded and unloaded materials onto and off of trucks for fast shipment
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Beauty Advisor
Ulta
09.2023 - 12.2023
- Answered customers' questions about products and services, helped locate merchandise, and promote key items
- Identified customers' skin and hair needs to assist in choosing the best products.
- Engaged In friendly conversation with customers to better uncover individual needs
- Developed in-depth knowledge and kept up to date with the latest trends in the beauty industry.
- Maintained an organized and visually appealing product display resulting in increased customer interest and engagement.
- Processed payments, entering sales in register.
Receptionist
Wax Hair Removal Bar
05.2023 - 09.2023
- Greeted guests at the front desk and engaged in pleasant conversations while managing check-in process.
- Consistently kept the reception area clean, and tidy, and present at the desk area.
- Kept calendar with scheduled appointments
- Developed relationships with guests to meet client needs and encourage to rebook.
- Achieved specific sales targets promoting special treatments, additional services, and products.
Crew Member
McDonads
06.2020 - 03.2023
- Kept restaurant lobby, front counter, and restrooms neat and clean throughout the shift
- worked front counter, drive-thru, and other areas
- Kept drawer balance by accurately processing cash, credit, and debit payments.
- Organized and restocked supplies.
Education
Associate of Science - Biological And Physical Sciences
College of Southern Nevada
Esthiology
Aveda Institute Las Vegas
06.2023
High School Diploma -
Desert Pines High School
05.2019
Skills
- Time Management
- Teamwork and collaboration
- Customer Service
- Adaptability and Flexibility
- Cash Handling
- Retail experience
- Product knowledge
- Outgoing personality
- Problem-solving skills
Languages
Spanish
Native or Bilingual
Timeline
Esthetician
SOS Wax & Skincare
06.2024 - Current
Warehouse Worker
Amazon
01.2024 - 04.2024
Beauty Advisor
Ulta
09.2023 - 12.2023
Receptionist
Wax Hair Removal Bar
05.2023 - 09.2023
Crew Member
McDonads
06.2020 - 03.2023
Esthiology
Aveda Institute Las Vegas
High School Diploma -
Desert Pines High School
Associate of Science - Biological And Physical Sciences
College of Southern Nevada
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