Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Citlali Ramirez

Lynnwood,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Front of House Team Member

Chick-fil-A
02.2023 - 07.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Sales Associate

Nordstrom
03.2022 - 11.2022
  • Measured women's bra sizes to fit to their individual needs
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Used in-store system to locate inventory and place special orders for customers.

Gift Wrapping

Nordstrom
11.2021 - 02.2022
  • Completed daily tasks accurately and on-time to support shop needs.
  • Checked incoming orders and organized new stock.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.


Education

No Degree - Psychology

Washington State University
Pullman, WA
05.2027

Highschool Degree -

Meadowdale Highschool
Lynnwood
06.2023

Skills

  • Money Handling
  • Multilingual
  • Training and Mentoring
  • Team Collaboration
  • Guest Relations Management
  • Food Inspection
  • Patient

Languages

Spanish
Limited Working

Timeline

Front of House Team Member

Chick-fil-A
02.2023 - 07.2023

Sales Associate

Nordstrom
03.2022 - 11.2022

Gift Wrapping

Nordstrom
11.2021 - 02.2022

No Degree - Psychology

Washington State University

Highschool Degree -

Meadowdale Highschool

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Citlali Ramirez