Citlali Roman
Bubbas 33
Brownsville,TX
5
years of professional experience
Dynamic professional with experience at Bubbas 33, excelling in customer service and relationship building. Proven ability to enhance guest experiences through attentive service and cocktail expertise. Reliable team player with strong organizational skills, adept at managing multiple tasks while maintaining a professional attitude. Committed to upholding high standards in fast-paced environments.
Work History
Server/Bartender
2 Years 11 Months- Delivered attentive table service while taking accurate food and beverage orders.
- Mixed cocktails and poured draft beverages following drink recipes and house standards.
- Processed payments, split checks, and balanced cash drawer at shift close.
- Recommended menu items and drink pairings to enhance guest dining experience.
- Coordinated with kitchen and host staff to support smooth guest flow.
- Maintained clean bar and dining areas in compliance with sanitation standards.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Upheld strict regulations for safe alcohol service and food safety.
Administrative Assistant
3 Years 2 Months- Managed calendars, appointments, and meeting coordination for smooth daily operations.
- Prepared correspondence, reports, and internal documents with consistent accuracy.
- Organized electronic and paper filing systems for quick records.
Education
HVAC
Skills
Teamwork and collaboration
Fast learner
Customer service
Honest and dependable
Attention to detail
Listening skills
Professional attitude
Problem-solving abilities
Reliability
Customer relationship building
Organizational skills
Active listening
Timeline
Server/Bartender
Bubbas 33
11.2023 - CurrentRead More
Administrative Assistant
Margarita Hernandez
02.2022 - 04.2025Read More
South Texas Vocational And Technical Institute
HVAC
Read More