Citlali M Gomez Herrera
Oakland,CA
Overview
9
9
years of professional experience
Work History
Receptionist
EzPay Registration
Hayward, CA
10.2024 - Current
- Reviewed documents to ensure accuracy and completeness of information, such as vehicle titles and registration applications.
- Provided assistance to customers with inquiries regarding DMV services and procedures.
- Assisted team members when needed during peak business hours.
- Scanned documents into electronic format as needed for archival purposes.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Cashier
Tante's
Berkeley, CA
10.2016 - 11.2017
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Education
Bachelor of Science - Industrial Engineering
California State University, East Bay
Hayward, CA12-2024
High School Diploma -
Coliseum College Prep Academy
Oakland, CA05-2020
Skills
- Microsoft Teams
- Process optimization
- Statistical software
- Project management
- Problem solving
- Team collaboration
- Time management
- Teamwork and collaboration
- scheduling
- Customer service
ACTIVITIES
Build (Pathway)
- Created a team product and marketing
- Making a pitch about the product to present to the consumers
- Learned the values about working as a team and helping others
PCA (Pre Collegiate Academy)
- Assisted other student thought the summer program
- Did researches for different colleges
- Was able to see how the portals for colleges worked
Get Set (Science Engineering & Technology)
- Team work
- Working on activities and building my knowledge
- Help out my team when they needed help
- Learning the college experience by staying at the dorms
- Assisted my group with help or when we did individual work
IISE( Institute of Industrial & System Engineering)
- Team work
- Knowledge on productivity improvement
- Officer industry director(role)
- Provide support to fellow classmates
Timeline
Receptionist
EzPay Registration
10.2024 - Current
Cashier
Tante's
10.2016 - 11.2017
Bachelor of Science - Industrial Engineering
California State University, East Bay
High School Diploma -
Coliseum College Prep Academy