Citlalitl Peralta
Hayward,CA
Summary
A compassionate and dedicated Medical Assistant with three years of experience in patient care. Proficient in performing clinical tasks and delivering outstanding customer service. Known for a strong work ethic, integrity, and great communication skills. I offer both administrative and clinical support to physicians in a fast-paced outpatient environment. Detail-oriented and focused on accuracy. I am committed to utilizing these strengths to drive success and maintain a high standard of excellence, and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Medical Assistant Trainer
La Clinica De La Raza
02.2026 - Current
- Trained new medical assistants on clinical procedures, including vital signs, injections, EKGs, and patient intake
- Assisted providers with patient care while simultaneously guiding and supervising trainees
- Developed and maintained a positive learning environment to support staff growth and confidence
- Provided feedback to improve clinical skills and efficiency to new Medical Assistant’s
- Ensured compliance with clinic protocols, safety standards, and HIPAA regulations
Medical Assistant
La Clinica De La Raza
10.2022 - 02.2026
- Perform clinical tasks such as taking vital signs, administering injections, completing EKGs and other tests based on patient's encounter.
- Assist physicians with patient care and examinations, preparing for procedures with necessary instruments and supplies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Customer Service Desk Associate
Home Depot
05.2021 - 05.2022
- Helping customers with items in their carts by confirming product availability, alerting customer service if they need assistance, and answering any questions customers will have.
- Assisted over 800 customers with returns, refunds and resolving transaction issues.
Education
Associate of Science - Public Health Science
Chabot College
Hayward, CA06.2026
Medical Assistant Certification -
Unitek College
Hayward, CA12.2022
High School Diploma -
Arroyo High School
San Lorenzo, CA06.2020
Skills
- Work ethic and integrity
- Medical terminology knowledge
- CPR Certified
- Excellent Customer service
- Great Communication
- Bilingual
Timeline
Medical Assistant Trainer
La Clinica De La Raza
02.2026 - Current
Medical Assistant
La Clinica De La Raza
10.2022 - 02.2026
Customer Service Desk Associate
Home Depot
05.2021 - 05.2022
Associate of Science - Public Health Science
Chabot College
Medical Assistant Certification -
Unitek College
High School Diploma -
Arroyo High School