Citlaly Martinez
Chino Hills,CA
Summary
Medical Assistant with experience managing daily administrative support tasks and operations in the medical field. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
10
10
years of professional experience
Work History
Secretary/ Office Manager
J&R Investments
07.2016 - Current
- Scheduling and Corporate calendar manager
- MS Office (Word, PowerPoint, Outlook)
- Answering and directing incoming calls
- Maintain professional standards
- Payroll and Record Management.
Medical Assistant
Lubna Isho DO
01.2023 - 08.2023
- Roomed patients daily and obtained vitals
- Obtained and documented information about clients medical history, drug history, complaints, social history, surgical history and allergy information
- Computer software; including EMR system and faxing medical records
- Verified insurance prior to patients visit
- Administered and documented throat cultures and urinalysis information
- Answered phone called and scheduled appointments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Cashier
Mr. You Chinese Food
04.2014 - 06.2016
- Customer Service
- Food Server
- Cleaning Duties
- Cashier.
Sales Associate
Boost Mobile
07.2015 - 05.2016
- Implemented new store policies and strategies
- Responsible for assisting and increasing customer satisfaction
- Provide exceptional customer and personal service skills.
Education
High school diploma -
Arroyo Valley High School
San Bernardino, CAMedical Assistant -
Northwest College
11.2022
Skills
- Bilingual in Spanish
- Proficient in medical terminology
- BLS (Basic life support)
- Urinalysis
- Book keeping and filing
- EKG's
- Taking patient vitals
- Management
- Data entry (60 wpm)
- Patient education
- Exam room setup
- Insurance verification
- Electronic Medical Record (EMR) software
- Keyboarding skills
- Appointment Scheduling
- Telephone Etiquette
- Computer Skills
- Customer Service
Timeline
Medical Assistant
Lubna Isho DO
01.2023 - 08.2023
Secretary/ Office Manager
J&R Investments
07.2016 - Current
Sales Associate
Boost Mobile
07.2015 - 05.2016
Cashier
Mr. You Chinese Food
04.2014 - 06.2016
High school diploma -
Arroyo Valley High School
Medical Assistant -
Northwest College
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