Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
28
28
years of professional experience
Work History
Maintenance Worker
Los Angeles County Department of Public Works
09.2019 - Current
Responsible for performing a variety of arduousring, vegetation control, concrete work, spalling, and fence repair
Posting notice for cleanup dealing with PEH (People Experiencing Homelessness), steel forming, storm patrol, post, and pre-storm inspections, maintenance, and repair of dams, debris basins, levees, flood control channels and repair flap gates.
Worked as a disaster service worker for a county-sponsored vaccinations site for the COVID-19 pandemic
Accompany vendors on various site projects
Inspect channels for deficiency and create a work order for corrections and repairs.
Receptionist
Marcus & Millichap Investment Real Estate Firm
10.2017 - 08.2018
Provided support to agents’ utilization of company’s marketing tools.
Assisted agents in designing/preparing proposals and marketing packages.
Managed front desk by answering main telephone lines & greet clients in a courteous and professional manner.
Hospitality Manager
FLIK International at Denton’s
01.2012 - 05.2015
Serving in an analytical and advisory staff capacity, responsible for evaluating and recommending improvements to organizational operations, programs, budgets, and personnel procedures.
Acts as a strategic support resource, providing insights to enhance efficiency, service quality, and cost-effectiveness, and hospitality operations to include front desk operations, housekeeping, food and beverage, office catering, events, and meeting setups.
Conduct budget reviews and financial performance assessments to provide recommendations on cost control, resource allocation, and revenue enhancement strategies.
Collaborate with the department heads and frontline staff to gather insights, validate data, and ensure the practicality of recommended solutions.
Evaluate employee performance to recommend improvements in scheduling training and workforce planning.
Submitting invoices and collecting payments for all in-office catered events and meetings
Oversaw front desk and reception area to ensure proper customer services was being provided
Conduct monthly inventory of café and pantry items and purchase items for replenishment as needed.
Optimized staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
Maintained strong relationships with vendors to ensure timely delivery of products and services at competitive prices.
Floating Manager
FLIK International
07.2008 - 12.2011
Submitting invoices and collecting payments for catered events and meetings
Oversaw café and kitchen staff to ensure safety practice was being followed to ensure a safe working environment
Conduct monthly inventory of café and pantry items and purchase items for replenishment if necessary
Balance cash draw at end of day for accuracy
Prepare daily bank deposit for pickup and delivery.
Enlisted Soldier
United States Army
04.2003 - 12.2006
Received consistent training and performed drills in preparation for Nuclear Biological and Chemical attacks
Operated generators and Biological Integrated Detection System (BIDS) and all corresponding components to collect samples for testing.
Admission Clerk
Educational Partnership High School
06.1998 - 04.2003
Provide customer service to students and parents
Process student applications for admission utilizing a database tracking system for all incoming referrals
Accurately maintain and update admission paperwork
Schedule appointments for orientation while maintaining a calendar
Assist in updating student transcripts
Process student's identification card and performs duties as assigned.
Peer Advocate
Long Beach Health and Human Services (PATHS Program)
05.1997 - 06.1998
Conduct outreach visits with high school students’ groups
Conduct workshops to bring awareness of the current high teen pregnancy rate and to bring awareness of the different types of birth controls available emphasizing abstinence
Serve as a knowledgeable referral source for youth and collaborate with other social service agencies and teen centers to ensure quality services.
Education
No Degree -
Long Beach City College
Long Beach, CA
High School Diploma -
Polytechnic High School
Long Beach, CA
01-1998
Skills
Quick learner, resourceful and quick problem solver
Positive attitude and strong interpersonal and communication skills with all personality types and ability to quickly create strong working relationships
Multi-tasking, organizational and prioritization abilities with high emphasis on detail and accuracy
Professional demeanor and ability to maintain strict confidentiality
Proficient in Microsoft Applications: Word, Excel, PowerPoint, Outlook
Repair and maintenance
Safety procedures
Timeline
Maintenance Worker
Los Angeles County Department of Public Works
09.2019 - Current
Receptionist
Marcus & Millichap Investment Real Estate Firm
10.2017 - 08.2018
Hospitality Manager
FLIK International at Denton’s
01.2012 - 05.2015
Floating Manager
FLIK International
07.2008 - 12.2011
Enlisted Soldier
United States Army
04.2003 - 12.2006
Admission Clerk
Educational Partnership High School
06.1998 - 04.2003
Peer Advocate
Long Beach Health and Human Services (PATHS Program)