C.J. BETTIS
Minneapolis,MN
Summary
Dependable and results-driven professional with proven experience leading teams, training staff, and managing complex operational workflows. Skilled in financial counseling, process improvement, and performance optimization with a strong focus on quality, accuracy, and customer service. Recognized for adaptability, clear communication, and the ability to thrive in fast-paced, high-volume environments while maintaining attention to detail and confidentiality.
Overview
2026
2026
years of professional experience
Work History
Financial Counselor Team Lead
Park Nicollet Methodist Hospital
2023 - Current
- Supervise and train financial counseling staff while overseeing complex patient financial cases and ensuring compliance with hospital policies.
- Communicate with patients to explain billing, verify insurance, and determine eligibility for financial assistance programs such as Medicaid and MNsure. Provided support in completing financial aid applications and forms.
- Collaborate across departments to streamline financial workflows, resolve coverage issues, and maintain accurate documentation in Epic.
Warehouse Operator
Target
2022 - 2024
- Collaborated with team members to optimize workflow during peak hours.
- Ensured compliance with safety regulations while handling hazardous materials safely.
- Operated forklifts and other material handling equipment safely and efficiently.
- Managed multiple tasks simultaneously while meeting deadlines in a fast-paced environment.
Learning Ambassador
Amazon
2021 - 2023
- Ability to observe associates' performance and recommend ideas for associates to become progressive in their daily tasks and roles.
- Communicate effectively to execute daily goals with associates.
- Strategize ways to improve safety and performance for the team and the organization as a whole.
Education
Associate of Applied Science - Cyber Security and Defense
Minneapolis Community And Technical College
12-2027
Skills
- Integrity, confidentiality, and adherence to compliance standards
- Technical proficiency: Epic, Microsoft Office Suite, SharePoint, Teams
- Analytical problem-solving and strategic planning
- Adaptability, dependability, and commitment to operational excellence
References
Jeanine Flowers – PFS Manager | 386-453-4289
Alejandro Diaz – Area Director | 646-370-9007
Timeline
Financial Counselor Team Lead
Park Nicollet Methodist Hospital
2023 - Current
Warehouse Operator
Target
2022 - 2024
Learning Ambassador
Amazon
2021 - 2023
Associate of Applied Science - Cyber Security and Defense
Minneapolis Community And Technical College