Janeth Rodas
Overlook Medical Center
Clifton,NJ
1
Language
35
years of professional experience
Dynamic professional with extensive experience in financial counseling. Known for strong adaptability and communication skills, enhancing patient experiences and ensuring compliance with financial regulations. Strong problem-solving skills and a commitment to delivering exceptional service enhance cash flow management and patient engagement.
Work History
Financial Counselor Team Lead
25 Years 7 Months- Guided patients through financial assistance programs to alleviate economic burdens.
- Assessed client financial situation and explored background through one-on-one interview process.
- Provided financial counseling to patients, explaining insurance benefits and payment options.
- Assisted patients in completing financial assistance applications, ensuring accuracy and compliance with regulations.
- Administered application processing for charity care and Medicaid programs.
- Executed online processes to determine presumptive eligibility for Medicaid, ensuring compliance with regulations.
- Fostered collaboration in a dynamic environment while delivering exceptional customer service and empathy.
- Executed operational responsibilities within hospital cashier's office.
- Developed self-pay estimates for uninsured patients to enhance financial transparency.
- Executed updates to hospital system upon verification of insurance coverage.
Medical Biller
9 Years 7 Months- Processed and submitted medical claims to ensure timely reimbursement.
- Reviewed patient accounts for accuracy, identifying discrepancies in billing information for resolution.
- Processed secondary billing submissions to ensure accurate financial records.
Education
High School Diploma
Bachelor of Science - Business Administration
Skills
Financial analysis
Eligibility verification
Insurance benefits navigation
Patient counseling
Billing reconciliation
Problem resolution
Customer support
Telephone communication
Teamwork
Adaptability to change
Self-motivation
Relationships and rapport
Languages
Spanish
Native or Bilingual
Timeline
Financial Counselor Team Lead
Overlook Medical Center
02.2001 - CurrentRead More
Medical Biller
Sr Mary's Hospital
07.1991 - 02.2001Read More
Kean Colege
Bachelor of Science from Business Administration
Read More
Passaic High School
High School Diploma
Read More