Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly understanding new skills.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
9
9
years of professional experience
Work History
Door Dash
Self-Employed
02.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Bartender/Cocktail
Old Chicago Pizza & Taproom
06.2023 - Current
Greeted customers and provided friendly, attentive service.
Prepared alcoholic and non-alcoholic beverages for patrons, including cocktails and craft beers.
Upsold additional items such as appetizers or desserts when appropriate.
Created rapport with new and returning patrons to foster guest satisfaction.
Effectively multitasked within fast-paced environment.
Made friendly conversation with customers to provide enjoyable bar experience.
Server
Longhorn Steakhouse
03.2023 - 06.2023
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Monitored dining room for cleanliness and proper set-up at all times.
Ensured that each guest was served courteously, quickly, and efficiently.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Lead Bartender/Co-General Manager
Diamond Billiard Club
09.2015 - 01.2023
Developed and implemented strategies to increase customer satisfaction, reduce costs, and improve operational efficiency.
Monitored daily operations to ensure adherence to safety protocols, quality control measures, and legal regulations.
Supervised employees through planning, assignments and direction.
Developed and integrated service and sales strategies to improve retention and revenue.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Developed drink menus using seasonal ingredients, new products or specialties of the house.
Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
Education
Associate of Science - Radio And Television Broadcasting
Lewis And Clark Community College
Godfrey, IL
High School Diploma -
Alton High School
06.2008
Skills
Problem-Solving
Attention to Detail
Outgoing Personality
Outstanding Customer Service
Service-Oriented Mindset
Maintains Professionalism
Dependable and Responsible
Excellent Teammate
Timeline
Door Dash
Self-Employed
02.2024 - Current
Bartender/Cocktail
Old Chicago Pizza & Taproom
06.2023 - Current
Server
Longhorn Steakhouse
03.2023 - 06.2023
Lead Bartender/Co-General Manager
Diamond Billiard Club
09.2015 - 01.2023
Associate of Science - Radio And Television Broadcasting