Christopher Hansen
Chick-fil-A
Centennial,CO
3
years of professional experience
Shift Leader with proven capabilities in team motivation, cash handling, and problem-solving. Committed to upholding Chick-fil-A's standards while enhancing team performance and customer satisfaction.
Work History
Shift Leader
3 Years 3 Months- Lead and supervise team members throughout the shift.
- Assign positions and responsibilities based on business needs.
- Ensure Chick-fil-A standards for food quality, safety, cleanliness, and hospitality are consistently followed.
- Monitor customer service and resolve guest concerns professionally.
- Train, coach, and motivate team members to improve performance.
- Manage cash handling and register procedures as needed.
- Ensure the restaurant is properly stocked, clean, and prepared for peak periods.
- Assist with opening and closing procedures.
- Communicate important information between team members and restaurant leadership.
- Help maintain a positive, respectful, and team-oriented work environment.
- Follow all company policies, procedures, and food-safety requirements.
Education
High School Diploma
Skills
Team leadership
Problem-solving
Cash handling
Team motivation
Customer service
Training assistance
Team collaboration
Staff education and training
Timeline
Shift Leader
Chick-fil-A
05.2023 - CurrentRead More
Cherry Creek High School
High School Diploma
Read More