CJ Hazelett
Tualatin,OR
Summary
A professional with a proven track record in loss prevention, prepared to enhance security measures and minimize risks. Skilled in developing and implementing effective strategies, conducting thorough investigations, and training team members. Strong focus on collaboration and achieving measurable results, adaptable to changing needs. Known for integrity, analytical thinking, and effective communication.
Overview
6
6
years of professional experience
Work History
Loss Prevention Lead
Dick's Sporting Goods, Inc
07.2025 - Current
- Trained new employees, and provided ongoing support.
- Addressed customer complaints, resolving issues quickly and professionally.
- Fostered strong relationships with customers by actively listening to their needs, and providing personalized assistance.
- Handled cash register transactions accurately while maintaining a well-organized workspace.
- Led loss prevention team in identifying theft patterns and implementing effective countermeasures.
- Analyzed incident reports to identify trends, reducing shrinkage through targeted interventions.
- Monitored surveillance systems and conducted regular audits to ensure compliance with safety standards.
Customer Service Specialist
Dick Sporting Goods
08.2022 - 07.2025
- Resolved customer inquiries through multiple channels, ensuring timely and effective communication.
- Assisted in developing training materials for new hires, enhancing onboarding experience.
- Managed customer feedback by implementing process improvements to enhance service quality.
- Assisted in developing training materials for new hires, enhancing the onboarding experience.
Busser
Mai Pho
01.2020 - 01.2022
- Located items requested by customers from storage areas.
- Reset tables quickly for new diners, ensuring cleanliness and proper setup.
- Carried beverage and food trays to customer tables for serving.
- Sanitized high-touch surfaces throughout restaurant frequently to maintain health standards.
- Completed side work duties assigned by management in timely manner.
- Utilized time management skills to handle high-volume dining periods efficiently.
- Stocked service stations with necessary supplies, such as silverware, napkins, and condiments.
- Welcomed and responded positively to guests.
Education
High School Diploma -
Tualatin High School
High School Diploma -
Oregon State University
Corvallis, OR06.2027
Skills
- Adaptability and flexibility
- Organization
- Developed Multitasking Abilities
- Engaging with diverse customers
- Product and service sales
- Teamwork
- Product knowledge
- Internal auditing
- Risk management
LANGUAGE
English Fluent
Timeline
Loss Prevention Lead
Dick's Sporting Goods, Inc
07.2025 - Current
Customer Service Specialist
Dick Sporting Goods
08.2022 - 07.2025
Busser
Mai Pho
01.2020 - 01.2022
High School Diploma -
Tualatin High School
High School Diploma -
Oregon State University
Additional Experience
- Football Referee (2019-2021)
- Baseball Umpire (2019-2021)