Versatile worker with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.
Overview
6
6
years of professional experience
Work History
Bartender/Bar Manager
Dirty Taco And Tequila
10.2021 - Current
Answered customers' questions, recommended items and recorded order information.
Cultivated warm relationships with regular customers.
Processed customer service orders promptly to increase customer satisfaction.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Bartender
Legends Hospitality
05.2017 - Current
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Dining Assistant
Northwell Health
08.2022 - 10.2023
Screened and monitored for change in nutrition risk status in hospitalized patients.
Educated patients and families on nutrition management.
Coordinated and monitored purchases, preparation and delivery of meals for patients and families.
Server/Bartender/Trainer
Chili's Restaurant
02.2019 - 03.2021
Noted special patron requests and followed up with kitchen to confirm delivery.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Education
Bachelor of Science - Nutrition And Dietetics
Queens College
Flushing, NY
12.2024
Bachelor of Arts - History
SUNY Old Westbury
Old Westbury, NY
05.2020
Skills
Guest Satisfaction
Suggestive Selling
Patron Rapport
Patron Experiences
Hospitality and Accommodation
Timeline
Dining Assistant
Northwell Health
08.2022 - 10.2023
Bartender/Bar Manager
Dirty Taco And Tequila
10.2021 - Current
Server/Bartender/Trainer
Chili's Restaurant
02.2019 - 03.2021
Bartender
Legends Hospitality
05.2017 - Current
Bachelor of Science - Nutrition And Dietetics
Queens College
Bachelor of Arts - History
SUNY Old Westbury
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