Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Chauncey CJ Whitehead

Camarillo,CA

Summary

Dedicated and results-oriented financial professional with over 15 years of experience in Accounts Receivable, Credit, Collections, and Order-to-Cash operations. Proven expertise in optimizing cash flow, mitigating credit risks, and leading cross-functional teams to achieve financial objectives.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Accounts Receivable Consultant/Analyst

Ledgent Finance & Accounting
04.2024 - Current
  • Manage receivables to optimize cash flow and minimize credit risk
  • Pursue overdue payments to meet collection goals
  • Conduct credit assessments for new customers and approve credit terms
  • Create invoices, credit memos, and payment arrangements for past-due accounts
  • Collaborate with the Sales team to resolve payment discrepancies
  • Develop and implement strategies to reduce Days Sales Outstanding (DSO)
  • Analyze payment patterns to identify at-risk accounts and proactively address issues
  • Ensure compliance with company policies and external financial regulations

Credit Manager

Dole Packaged Foods
06.2022 - 02.2024


  • Assessed the creditworthiness of new customers, and approved or declined net credit terms
  • Assessed the creditworthiness of established customers with the company
  • Managed the cash application process to ensure timely and accurate daily cash postings
  • Collaborated with Billing Operations and the Accounting department to ensure seamless transaction flows from order initiation to cash collection and posting in SAP
  • Approved and released sales orders daily
  • Led and motivated cross-functional teams to streamline operations, enhance efficiency, and optimize revenue recognition
  • Worked with the sales team to identify and resolve problems that may slow down payment of invoices
  • Designed and implemented processes to mitigate credit risk, approve credit terms, and resolve deductions, chargebacks, and overpayments
  • Managed the collections team to ensure the goal of our collections was reached weekly
  • Managed the deductions team to ensure our deductions goal was reached monthly

Credit and Collections Supervisor

The Trade Desk
10.2021 - 03.2022
  • Supervised daily operations of credit, collections, and cash application teams
  • Evaluated credit applications using D&B reports and financial data
  • Approved credit limits and resolved payment discrepancies promptly
  • Oversaw the implementation of automated invoicing and payment tracking tools
  • Reviewed and enhanced credit policies to align with corporate objectives
  • Collaborated with external auditors to ensure compliance with accounting standards
  • Provided mentorship to junior team members, fostering professional growth

Accounts Receivable Manager

Mission Produce
03.2012 - 10.2021
  • Directed the entire order-to-cash process, and managed an AR aging of $100 million while consistently maintaining a Days Sales Outstanding (DSO) of under 30 days
  • Mitigated credit risk to approve or decline customers for credit terms ensuring the terms agreed were within the protection of PACA (Perishable Agricultural Commodities Act)
  • Managed a team of collectors and cash application reps
  • Identified and resolved deductions on customers' accounts such as Walmart, Target, Costco, and Sam's Club
  • Provided leadership and support on projects to ensure goals were being achieved
  • Created and distributed weekly reports to the Controller, VP of Finance, VP of Sales, and Director of Sales detailing the company's accounts receivable exposure and write-offs, sales adjustments, and accounts receivable metrics
  • Provided ongoing support and training to my team
  • Assisted with cash and collections forecast by creating and submitting reports to the Corporate Controller

Senior Accounts Receivable Specialist

Power-One
04.2008 - 01.2012
  • Managed collections for accounts totaling $100M
  • Reconciled chargebacks, overpayments, and other discrepancies efficiently
  • Provided AR aging reports for financial oversight
  • Assisted in month-end and year-end close processes, ensuring timely reporting
  • Developed and maintained relationships with key clients to facilitate smooth transactions
  • Monitored and updated account statuses to reflect current payment standings

Credit Analyst

EMI Music
04.2005 - 03.2008
  • Assessed creditworthiness of new and established customers
  • Collected on past-due balances
  • Conducted in-depth analysis of customer financial statements to determine credit limits
  • Resolved deductions, short payments, and other financial discrepancies
  • Worked closely with the sales team to align credit policies with business goals

Education

Computer Science -

ITT Technical Institute
Oxnard, CA
03.2003

Skills

  • Collections
  • Salesforce
  • Cash Application
  • SAP
  • Leadership
  • Teamwork
  • Sage X3
  • Collections
  • Credit analysis
  • Excel
  • Mentoring and training
  • Problem-solving
  • Staff management

Certification

Accredited Receivables Manager, The Institute of Finance Management, 07/01/20

References

  • Damian Rickets, Mission Produce, Inc., dricketts@missionproduce.com, 805-981-3650
  • Bryan Giles, Mission Produce, Inc., bgiles@missionproduce.com, 805-981-3650

Timeline

Accounts Receivable Consultant/Analyst

Ledgent Finance & Accounting
04.2024 - Current

Credit Manager

Dole Packaged Foods
06.2022 - 02.2024

Credit and Collections Supervisor

The Trade Desk
10.2021 - 03.2022

Accounts Receivable Manager

Mission Produce
03.2012 - 10.2021

Senior Accounts Receivable Specialist

Power-One
04.2008 - 01.2012

Credit Analyst

EMI Music
04.2005 - 03.2008

Computer Science -

ITT Technical Institute
Chauncey CJ Whitehead