C. Jayne Scott
Peoria
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Associate/Pharmacy Tech Training
CVS Pharmacy
Peoria, AZ
03.2017 - 06.2025
- Assisted customers at front store and pharmacy by addressing questions and concerns effectively. Supported pharmacy operations by managing emails, phone calls, and text messages to enhance service delivery.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Office Manager/Receptionist
SteveO’s Garage LLC
01.2022 - 01.2025
- Facilitated seamless appointment scheduling and bookkeeping processes, contributing to improved customer service experiences. Streamlined communication by managing all phone calls, emails, and text messages. Proactively addressed and resolved inquiries from customers and employees, fostering a supportive environment.
- Oversaw daily operations to ensure efficient workflow and productivity.
Associate
Dollar
01.2014 - 01.2017
- Customer Service, front store cashier, greeted help with stocking, Handle customer concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Medical Assistant/Receptionist - Nursing
Everest College
Peoria01-2018
Skills
- Customer Service
- Creativity
- Leadership
- Organization
- Problem Solving
- Teamwork
- Confidentiality and HIPAA
- Team collaboration
- Answering customer questions
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- HIPAA
- Labeling accuracy
- Interpreting and processing medication orders
- Healthcare regulations
- Medication labels
- Prescription interpretation
- Verifying orders
- Manual and automated medication dispensing
- Secure storage of medications
- Drug interaction awareness
- Updating medication histories
- Aseptic techniques
- FDA drug safety guidelines
- Drug classification
Timeline
Office Manager/Receptionist
SteveO’s Garage LLC
01.2022 - 01.2025
Associate/Pharmacy Tech Training
CVS Pharmacy
03.2017 - 06.2025
Associate
Dollar
01.2014 - 01.2017
Medical Assistant/Receptionist - Nursing
Everest College