Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Clae McNabb

Picayune,MS

Summary

Seasoned Operations Manager and talented leader with ten years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of customer trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Operations Manager II

DHL Supply Chain
05.2022 - Current
  • Supervise operations staff and keep employees compliant with company policies and procedures.
  • Manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Develop systems and procedures to improve operational quality and team efficiency.
  • Lead hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyze and report daily/weekly in logics.
  • Establish and maintain OMS implementation for the site and train supervisors for the standards set.
  • Establish a supervisor training program to ensure all appropriate information is accessible during training.

Training Supervisor

DHL Supply Chain
11.2021 - 05.2022
  • Assessed new employee skills and strengths to provide customized training.
  • Collaborated with company leaders and department managers to determine training needs.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Updated employees with latest policies, procedures and compliance standards.
  • Selected or wrote appropriate curriculum for specific course topics.
  • Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
  • Monitored See-It for respective roles to promote initial and annual training completion.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Developed and executed strategies to improve training program performance.
  • Trained new hires to perform cross-training exercises with experienced workers.

Operations Supervisor

DHL Supply Chain
03.2014 - 11.2021
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Managed internal operational standards and productivity targets.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Interceded between employees during arguments and diffused tense situations.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

Operations Group Lead

DHL Supply Chain
07.2013 - 03.2014
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Operations Tasker

DHL Supply Chain
07.2009 - 03.2014
  • Coordinated receiving process and managed dock to efficiently unload trucks.
  • Communicated with warehouse Supervisor on carrier issues, and daily productivity.
  • Monitored employee performance and advised supervisors on necessary improvements to meet targets.
  • Assigned tasks to team members to complete within designated time frames.
  • Met or exceeded production goals and objectives by following proper procedures.
  • Work closely with supervisor to ensure we were meeting daily goals and LRDTs.

Education

Lakeland High School
Lagrange, IN
06.2004

Skills

  • Process Improvement
  • Production Goals
  • Labor Plans
  • Labor Management
  • Customer Retention
  • Customer Relations
  • OMS implementation
  • Performance Monitoring
  • Performance Reporting
  • Incidents Management
  • Budgeting and Forecasting
  • Continuous Improvements

Accomplishments

  • OMS First Choice Classes
  • OMS Champion
  • LMS Champion
  • Graduation Supervisor Academy
  • Go Green Specialist

Certification

Forklift Certification

Crown Certification

Certified Train the Trainer

Timeline

Operations Manager II

DHL Supply Chain
05.2022 - Current

Training Supervisor

DHL Supply Chain
11.2021 - 05.2022

Operations Supervisor

DHL Supply Chain
03.2014 - 11.2021

Operations Group Lead

DHL Supply Chain
07.2013 - 03.2014

Operations Tasker

DHL Supply Chain
07.2009 - 03.2014

Lakeland High School

Similar Profiles

CREATE PROFILE
Clae McNabb